Head of Laboratory

Ontex • Reidsville, NC

8d • Onsite

About The Position

At Ontex, we are making everyday life easier across generations. Worldwide our 5,500 colleagues are taking pride in their work, guided by our values – Passion, Reliability, Integrity, Drive and Everyone. Every day they are developing, producing, and distributing affordable and sustainable baby, woman and adult personal care products. As a leading international provider of personal hygiene solutions for retailer brands and healthcare partners, founded in Belgium in 1979 and listed on Euronext Brussels, we believe that innovation should be accessible to everyone. As we continue being 'Here for you’, we’re looking for a Head of Laboratory to join our Quality team. Head of Quality Laboratory
📍 Location: Stokesdale NC
🏢 Company: Ontex
Lead Quality. Drive Excellence. Make an Impact. At Ontex, we’re driven by purpose—to deliver high-quality hygiene solutions that improve everyday life. We are looking for a Head of Quality Laboratory who is passionate about quality, precision, and team leadership to take our laboratory operations to the next level. If you thrive in a fast-paced manufacturing environment, enjoy solving complex challenges, and are ready to lead a team that ensures excellence from raw materials to finished product, this is your opportunity to make a meaningful impact.

Requirements

• Bachelor’s degree (or equivalent experience) in a technical field; Chemistry/Chemical background preferred
• 2–5 years of experience in a laboratory environment, ideally within manufacturing
• Strong knowledge of Good Laboratory, Manufacturing, and Documentation Practices
• Understanding of production processes and quality control systems
• Familiarity with ERP/SAP systems and MS Office tools
• Strong analytical mindset and attention to detail
• Effective communicator with the ability to influence across teams
• Proven organizational and prioritization skills
• Team-oriented leader with strong people management capabilities

Responsibilities

• Lead, coach, and develop a team of Quality Lab Technicians
• Build capabilities aligned with global Ontex standards and best practices
• Set clear priorities and ensure effective workload planning
• Ensure compliance with GMP, GLP, GDP, ISO standards, and all safety regulations
• Maintain an audit-ready laboratory, delivering zero major or critical findings
• Oversee calibration programs and ensure accuracy of all lab equipment
• Organize and optimize laboratory activities to support production and supply chain needs
• Ensure raw material and finished product testing meets defined inspection plans
• Own the product release process and support risk assessments for non-conforming materials
• Monitor lab KPIs, identify trends, and drive continuous improvement
• Lead root cause analysis for material or product deviations
• Improve non-routine testing methods and laboratory processes
• Ensure timely closure of non-conformities and action plans
• Partner with teams across Production, R&D, Technical Services, Maintenance, Logistics, and Quality
• Align with global Ontex laboratory standards and share best practices across sites

Benefits

• Be part of a global organization committed to innovation and sustainability
• Lead a critical function that directly impacts product quality and customer satisfaction
• Work in a collaborative, cross-functional environment where your voice matters
• Opportunities to grow, develop, and make a real difference

What This Job Offers

• Job Type: Full-time
• Career Level: Manager