Head of IT

Rivel, Inc.•Westport, CT
•$140,000 - $156,000•Remote

About The Position

Rivel is seeking a strategic and hands-on Head of IT to guide the company’s technology strategy, cybersecurity program, infrastructure, systems development, and IT operations. This role will help drive innovation and operational excellence. The ideal candidate is a strong technical leader who can balance vision and execution, provide strategic guidance, write code, and remain actively involved in implementation and problem-solving. The role can be fully remote or hybrid if local to Westport, CT.

Requirements

  • Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field.
  • 10+ years of progressively responsible experience in IT, systems engineering, software development, cybersecurity, or technology leadership.
  • Strong expertise in information security, cloud technologies, enterprise infrastructure, networking, and identity and access management.
  • Demonstrated hands-on software development experience, including coding, scripting, APIs, systems integrations, workflow automation, database or data-processing solutions, and business application development.
  • Proven leadership experience managing technical teams, vendors, and complex technology initiatives.
  • Strong communication skills with the ability to translate technical concepts for business stakeholders and clients.
  • Experience supporting security audits, client questionnaires, regulatory compliance, and governance frameworks.
  • Ability to prioritize competing demands, make practical risk-based decisions, and remain hands-on in a fast-paced environment.
  • Alignment with Rivel’s core values.

Responsibilities

  • Guide the company’s IT strategy, infrastructure, cybersecurity program, and technology roadmap.
  • Own the information security program, technical risk management, business continuity, and the technical and operational components of client security reviews.
  • Lead the technical investigation, containment, remediation, recovery, and documentation of information security incidents, partnering with Legal on regulatory, contractual, privacy, privilege, and notification requirements.
  • Oversee Microsoft 365, cloud platforms, networks, endpoint management, identity and access management, and business applications.
  • Architect, code, test, implement, and maintain internal applications, automations, integrations, data workflows, and AI-enabled solutions that improve efficiency and support business growth.
  • Evaluate, prioritize, and manage technology projects, vendors, software investments, and external technology partners.
  • Serve as the primary technical advisor to leadership and represent Rivel on the technical and operational aspects of client security and compliance discussions.
  • Partner with Legal to evaluate the security, privacy, contractual, and regulatory implications of new technologies, vendors, data uses, and business initiatives.
  • Manage, mentor, and develop internal IT staff and developers.
  • Implement and maintain technical controls, documentation, and processes that support applicable security, privacy, contractual, and governance requirements.
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