Head of Human Resources

CommQuest Services IncCanton, OH
Onsite

About The Position

The Head of Human Resources is a mission-driven, strategic leader responsible for building, developing, and sustaining a high-performing workforce. This role partners closely with the CEO and executive leadership team to align people strategies with organizational goals, ensuring both mission impact and long-term sustainability. This leader oversees all aspects of the employee lifecycle-including talent acquisition across both hourly and professional roles, total rewards, performance management, and HR systems-while fostering a culture that reflects our values and supports an exceptional employee experience. The Head of HR serves as a trusted advisor to leadership, strengthening organizational capability, driving engagement, and ensuring compliance with all applicable employment laws and regulations.

Requirements

  • Bachelor's degree in Human Resources, Business Administration, or related field required
  • 8–10+ years of progressive HR leadership experience, preferably in healthcare or nonprofit settings
  • Demonstrated experience partnering with executive leadership and contributing to organizational strategy
  • Demonstrated experience recruiting and hiring both hourly and professional staff
  • Strong knowledge of employment law, compliance, and HR best practices
  • Experience leading compensation, benefits, and talent management strategies
  • Proven ability to use data and metrics to drive decisions and improve outcomes

Nice To Haves

  • Master's degree preferred
  • Experience working with boards or governance structures preferred

Responsibilities

  • Partner with executive leadership on long-term strategic planning and annual business planning to align people strategies with organizational priorities
  • Lead and optimize all HR functions, including talent acquisition, onboarding, performance management, learning and development, and employee engagement
  • Serve as a trusted advisor to leaders, building management capability and supporting effective decision-making
  • Partner with leadership to align staffing models with operational needs and financial performance, recognizing the impact of workforce decisions on revenue and sustainability
  • Utilize workforce data and analytics to inform decision-making, identify trends, and improve organizational outcomes
  • Oversee compensation and benefits strategy, including vendor and broker partnerships and annual renewals
  • Ensure compliance with all federal, state, and local employment laws and regulations; maintain appropriate policies, procedures, and documentation
  • Lead policy development, review, and implementation to support organizational effectiveness and compliance
  • Advance diversity, equity, and inclusion initiatives
  • Lead employee engagement initiatives that strengthen culture and reinforce organizational values
  • Oversee HRIS and ensure accurate, secure, and effective management of employee data
  • Partner with leadership and the Board of Directors, including leading the HR/Policy Committee
  • Oversee agency-wide training and development initiatives, including onboarding and ongoing professional development

Benefits

  • Generous time off, including Mental Health days
  • 10 paid holidays annually
  • Retirement plan with company contribution
  • Medical, Dental, and Vision plans
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