Head of Global Inventory Control & Strategy

Quince

2d•$170,000 - $220,000

About The Position

Quince is seeking a seasoned inventory control expert to run our global inventory control program from the ground up. You will own the standards, playbook, and governance that underpin inventory integrity across our entire growing global fulfillment network.

Requirements

7+ years in inventory control, fulfillment operations, or supply chain at a high-volume retailer, e-commerce operator, or logistics company
Experience maintaining SOX compliance for inventory processes, including control documentation and coordination with internal/external audit
Deep WMS expertise, having configured, audited, and conducted troubleshooting of WMS inventory records, not just used the system
Proven ability to build global or multi-site SOPs from scratch and drive adoption across distributed teams
Strong analytics literacy: you can write SQL, build a reconciliation model in a spreadsheet, and tell a story with inventory data without needing a data analyst as an intermediary
Experience managing 3PL relationships and holding external partners accountable

Nice To Haves

Experience operating across international fulfillment nodes (APAC, EMEA, or global 3PL networks)
Familiarity with a variety of WMS platforms
Background in audit, finance-adjacent inventory controls, or shrink investigation

Responsibilities

Own book vs. physical accuracy targets across all global nodes
Shrink control frameworks — identifying, quantifying, and remediating inventory loss at every point of the supply chain
Execute the global cycle count cadence strategy
Oversee counts and audit protocols across all facilities and 3PL partners
Own the inventory adjustment governance model
Drive cross-functional root cause analysis on systemic variances across all functions
Maintain SOX-compliant inventory controls, including documented approval thresholds, audit trails for adjustments, and segregation of duties across the reconciliation process
Reduce unresolved adjustment volume quarter over quarter with measurable targets
Ensure inventory records in WMS accurately reflect physical reality at all times
Partner with technology and operations teams to identify and close data integrity gaps, latency issues, and process breakdowns within the WMS
Author and maintain the global inventory control SOP library — policies, procedures, escalation paths, and training frameworks
Drive consistency of execution across domestic and international nodes