Head of Global Congress Center of Excellence
About The Position
The Senior Director, Congress Center of Excellence (COE) is the enterprise leader responsible for establishing and leading Takeda’s global congress strategy, governance, and operating model. The role will transform congress engagement from individual event activities into a strategic, integrated, insight-driven enterprise capability that advances scientific exchange, evidence dissemination, and stakeholder engagement. The role serves as the architect of the Medical Congress Operating Model, partnering across Global Medical—including Scientific Communications, Publications, Medical Information, and HEOR/RWE—as well as Clinical Development, International Business Unit (IBU) Regional and Local Medical, Commercial, Legal, Ethics & Compliance, Regulatory, and external agencies. It will use AI, analytics, automation, and digital technologies to improve planning, content development, insight capture, and measurement. The role will develop scalable capabilities, processes, and technologies to maximize the scientific impact and operational efficiency of congress participation while ensuring compliance and organizational alignment.
Requirements
- Master’s degree.
- 13+ years of pharmaceutical, biotechnology, and/or healthcare industry experience.
- Significant leadership experience within Medical Affairs, Scientific Communications, Medical Communications, Publications, Congress Strategy, and/or related disciplines.
- Proven experience developing and executing global congress strategies across multiple assets and geographies.
- Demonstrated success leading enterprise-wide initiatives, operating models, governance frameworks, and/or Centers of Excellence (COEs).
- Strong understanding of integrated scientific communications, evidence dissemination, scientific engagement, and congress ecosystems.
- Experience utilizing AI, analytics, and emerging technologies to drive impact within Scientific Communications or Medical Affairs.
- Experience driving alignment across global, regional, and local organizations.
- Demonstrated ability to influence senior stakeholders without direct authority.
- Deep understanding of congress compliance requirements, review processes, and industry standards.
Nice To Haves
- Doctorate degree (PharmD, PhD, MD, or equivalent).
- Experience establishing or transforming a Congress COE.
- Experience integrating congress strategy into ISCPs.
- Experience with modular content, content factories, omnichannel scientific engagement, and digital Medical Affairs.
- Experience leading organizational transformation within a large global pharmaceutical organization.
Responsibilities
- Shape and own the enterprise-wide congress vision for Medical in collaboration with regional Medical and Commercial stakeholders.
- Develop and maintain a global congress tiering and strategic prioritization framework for objective, consistent portfolio decisions.
- Establish congresses as an integrated component of asset-level and enterprise Integrated Scientific Communication Plans (ISCPs).
- Establish and govern a consistent scientific narrative framework across congresses, assets, geographies, and stakeholder channels.
- Create a portfolio-level view of congress engagement to inform enterprise prioritization, coordination, and investment decisions.
- Align congress strategies with Medical objectives, evidence generation plans, publication strategies, scientific communication priorities, and asset lifecycle needs.
- Ensure congress participation supports organizational goals for scientific leadership, data dissemination, stakeholder engagement, and evidence communication.
- Design, implement, and continuously evolve the Congress COE operating model across the Medical organization.
- Establish governance structures, decision rights, planning processes, accountability models, and operating principles across global, regional, and local teams.
- Define how congress capabilities are centralized, standardized, coordinated, and locally executed, leveraging the Global Capability Model (GCM) and Content Factory organization.
- Develop enterprise congress playbooks, SOPs, planning templates, governance forums, and best practices.
- Create scalable, repeatable processes for flagship congresses and broader portfolio participation.
- Transform congress engagement into a coordinated enterprise capability in partnership with internal stakeholders and using the GCM.
- Create mechanisms for congress outputs and learnings to inform scientific communication planning and evidence generation priorities.
- Standardize congress tools, templates, technologies, and planning processes.
- Establish an enterprise framework for congress measurement, analytics, and performance management.
- Define KPIs covering scientific impact, stakeholder management, content utilization, scientific exchange, insight generation, operational effectiveness, investment efficiency, and narrative progression.
- Create dashboards and executive reporting mechanisms that provide visibility into congress performance across the portfolio.
- Leverage AI, analytics, automation, and digital technologies to improve planning, content development, insight capture, and measurement.
- Lead budget planning, forecasting, vendor oversight, contract management, and financial optimization.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
