Head of Fraud Risk - Governance, Policy and Reporting

TD Bank•Mount Laurel, NJ

11h•Onsite

About The Position

This role is an executive member of the Bank’s second line of defense Operational Risk Management function, which specializes in fraud, insider and conduct risk management as Head of Governance, Policy/Framework, Reporting and Risk Insights, and Emerging Risks. This role is Enterprise-wide, and works closely with Oversight teams in Canada and the U.S. to maintain Fraud, Insider and Conduct risk policies and frameworks, governance committees, and board reporting. Their team is also responsible for emerging fraud, insider and conduct risks, as well as QA and Enablement for the broader fraud, insider and conduct risk team.

Requirements

4-year degree or equivalent experience; post graduate degree preferred
15+ years related experience required with deep subject matter expertise in Insider, Fraud and Conduct Risk Management and Banking
Experienced professional with technical knowledge of fraud, insider and conduct risk threats, risks and controls, and experience in the Banking industry (across the customer lifecycle from account opening, financial and non-financial transactions, fraud controls and case managers, and suspicious activity reporting)
Ability to attract, inspire, coach, train and lead; bring out the best in team members
Strong knowledge of banking regulations and industry standards (e.g., OSFI, OCC, FRB, FDIC)
Excellent leadership, project management and stakeholder communication skills
Strategic mindset with the ability to execute tactically
High integrity, sound judgement, discretion and a strong sense of accountability; ability to handle confidential matters with professionalism
Strong attention to detail with the ability to recognize and react to discrepancies
Strong relationship building skills and the ability to develop and maintain relationships at all levels of management throughout the organization
Excellent written and verbal communications skills; ability to engage effectively with senior stakeholders and the ability to develop business communications calling for specific action
Communicate complex data related topics and transformational change drivers to the broader U.S. organization, including Regulators
Effective presentation skills, including the ability to present to regulators, executive management, and senior executive tables
Skillful communicator and influencer to build and maintain strong relationships with both internal and external stakeholders, providing challenge and push back as needed and advancing decision making; effective collaborator with the ability to influence
Strong ability to analyze information and business situations and effectively collaborate with business partners on overall corporate direction
Strong analytical skills with the ability to synthesize information across disciplines and functions
Ability to deal with ambiguity and facilitate and support change
Highly motivated with a track record of successfully developing and implementing large scale programs with superior results, while managing effectively in a highly matrixed environment
Effectively challenge business leaders while providing value added guidance
Works with a pool of experts and ensures high levels of service even when the effort crosses organizational boundaries
Possesses and operates with a strong Control/Risk Management mindset
Thrives in an ambiguous and fast-paced environment, managing multiple deadlines and priorities
Works collaboratively with others to innovate and simplify

Responsibilities

Provides management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
Owns, manages and evolves the Fraud, Insider and Conduct Risk Frameworks, Policies & Standards to set a consistent and appropriate suite of controls for managing such risks within risk appetite and in line with regulatory expectations, and in consideration of the customer experience and customer friction.
Responsible for risk profiles, board reporting, RAS measures
Owns and drives Fraud, Insider and Conduct risk governance committees in conjunction with the Heads of Fraud, Insider and Conduct Risk Oversight
Reviews policy conformance, and assesses risk acceptances against the policies
Oversee the design and execution of ORM programs across the team, through maintenance of job aids and tools/templates, and review of the quality of the artifacts being maintained across the team
Centralized the initial review of emerging risks, through consideration of the changing fraud, insider and conduct risk and threat environment and evolving schemes. This may be done through as the initial point of contact for CRA's / NBPA's, or other emerging threat/risk work
Responsible for regulatory compliance management, and compliance monitoring and testing for our team
Responsible for maintenance of our own team's controls, RCSA, interaction models and RACI's
Builds and maintains effective relationships with business partners and control function partners, establishing credibility by understanding the business/control, their needs, strategic priorities and challenges
Partners with key stakeholders to drive fraud, insider and conduct risk management strategy in alignment with organizational and business objectives and risk appetite
Supports internal and external audits and regulatory examinations
Reports and escalates risk issues, events and breaches to executive management and risk committees
Partners with senior management and oversight leads on the reporting and presentation of fraud, insider and conduct risk, trends and key developments to the board, regulators and other key stakeholders
Fosters a culture of fraud risk management awareness and accountability for fraud, insider and conduct risk management, including identification, prevention, detection and response/reporting of such risks
Promotes and fosters a strong culture of integrity, ethics and regulatory compliance and provides independent oversight of the management of such risks
Maintains positive, honest, transparent and constructive relationships with regulators