Head of Financing & Portfolio Solutions Front Office Trading Services, Managing Director
About The Position
This role serves as the Head of Financing Solutions Front Office Trading Services (FS FOTS), providing global leadership for the Financing Solutions Sales & Trading support model. Reporting to the Global Head of Front Office Trading Services, the position is responsible for building, leading, and scaling a dedicated FOTS support function for Financing Solutions across North America, EMEA, and APAC. The successful candidate will oversee front-office-aligned support for Financing Solutions businesses, including Agency Lending, Secured Financing, and Prime Services. The role ensures the FS FOTS organization operates as an effective extension of the trading teams, supporting post-trade lifecycle events, exception management, client- and market-specific workflows, inquiry management, and production readiness for trading-related systems and applications. The team is part of State Street Markets, which supports institutional clients through trading, securities lending, financing, liquidity, and innovative portfolio solutions. The Front Office Trading Services team supports front-office execution and post-execution activities with a dedicated leadership structure for Agency Lending, Secured Financing, and Prime Services.
Requirements
- Bachelor’s degree required
- 15+ years of experience within financial services, capital markets, securities finance, prime services, agency lending, secured financing, trading support, middle office, or front-office operations, including significant leadership responsibility.
- Demonstrated expertise in post-trade lifecycle management, securities financing transactions, exception management, operational risk oversight, and client servicing within trading and financing businesses.
- Proven track record leading large, globally distributed teams and operating models across multiple regions, with experience managing senior stakeholders and partnering effectively with Sales & Trading, Risk, Operations, Technology, and Client Management functions.
- Strong understanding of financing and trading products, market infrastructure, and regulatory environments, with the ability to balance business growth, client service, operational excellence, and risk management within a highly controlled environment.
Nice To Haves
- advanced degree (MBA or equivalent) preferred
Responsibilities
- Lead the global Financing Solutions Front Office Trading Services (FS FOTS) organization across North America, EMEA, and APAC, providing support for Agency Lending, Secured Financing, and Prime Services through a scalable, controlled, and client-focused operating model.
- Establish and oversee specialized support teams aligned to Agency/SF and Prime businesses, ensuring clear accountability, product expertise, regional ownership, and effective global coverage.
- Serve as a senior partner to Financing Solutions Sales & Trading, leading front-office support for post-trade lifecycle activities, exception management, workflow execution, and operational risk oversight across financing products.
- Drive timely resolution of trade, booking, account, balance, and workflow exceptions while managing client, market, and product-specific support activities in partnership with Operations, Technology, Risk, and Client Service teams.
- Define and enhance support processes, controls, escalation frameworks, and service standards to ensure operational excellence, regulatory compliance, and effective risk management.
- Lead operational readiness for new products, systems, and workflow enhancements, including testing, implementation support, procedure development, and adoption across the global organization.
- Drive continuous improvement, control enhancement, and issue remediation initiatives to strengthen resiliency, reduce operational risk, and improve client and business outcomes.
- Build and develop a high-performing global team through talent development, succession planning, cross-training, and a culture of accountability, client focus, collaboration, and continuous improvement.
Benefits
- our retirement savings plan (401K) with company match
- insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages
- paid-time off including vacation, sick leave, short term disability, and family care responsibilities
- access to our Employee Assistance Program
- incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans)
- eligibility for certain tax advantaged savings plans
- inclusive development opportunities
- flexible work-life support
- paid volunteer days
- vibrant employee networks
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What This Job Offers
Job Type
Full-time
Career Level
Senior
