Head of Facilities

RWE•Austin, TX

5d•Hybrid

About The Position

The Head of Facilities will lead the company’s facilities function and serve as a strategic partner in delivering safe, efficient, and sustainable workplaces across the office portfolio. This leader will own the facilities operating model, ensure disciplined budget management, and drive service consistency, risk control, and workplace performance across all locations. This role is responsible for stabilizing current operations, improving visibility and accountability, and advancing the company’s long-term workplace strategy, including portfolio optimization, utilization planning, employee experience, and sustainability. The successful candidate will be a hands-on leader with strong operational judgment, financial discipline, and the ability to influence across the business.

Requirements

Bachelor’s degree required; advanced degree preferred.
Minimum 10 years of progressive experience in facilities management, workplace operations, real estate, or building operations.
Minimum 3 years in a leadership role
Experience leading multi-site office environments in a complex, matrixed organization.
Strong knowledge of building systems, maintenance operations, vendor management, and safety/compliance requirements.
Demonstrated success managing operating budgets and capital spend with strong financial discipline.
Experience using data and analytics to drive workplace and portfolio decisions.
Strong communication skills with the ability to influence senior leaders and partner effectively across the business.
Experience supporting workplace strategy, space optimization, and change management preferred.
Sustainability, energy management, or smart-building experience strongly preferred.

Nice To Haves

Advanced degree preferred.
Experience supporting workplace strategy, space optimization, and change management.
Sustainability, energy management, or smart-building experience strongly preferred.

Responsibilities

Lead all facilities and workplace operations across the company’s office portfolio, including New York, Chicago, Austin, and other regional sites.
Ensure safe, compliant, and well-maintained workplaces with strong attention to life safety, business continuity, and risk management.
Own the facilities operating model, including governance, service levels, escalation paths, reporting, and accountability.
Manage annual operating and capital budgets, including forecasting, expense control, variance analysis, and spending discipline.
Review, track, and manage facilities spend against budget, and ensure costs are aligned with business priorities.
Oversee preventive maintenance, work order management, vendor performance, and issue resolution.
Partner with senior office managers and business leaders to deliver consistent workplace support across locations.
Use utilization, occupancy, and service data to inform space planning, portfolio decisions, and resource allocation.
Support the company’s hub-and-spoke workplace strategy by helping optimize the footprint, reduce complexity, and improve utilization.
Lead workplace standardization efforts across amenities, technology, service levels, and employee experience.
Manage vendor relationships, service agreements, contract performance, and procurement-related processes.
Advance sustainability initiatives, including energy efficiency, reuse of assets, waste reduction, and smart-building practices.
Build reporting routines to track performance, risks, costs, service quality, and progress against strategic goals.
Lead, coach, and develop the facilities team and related office operations partners.
Support relocations, consolidations, office openings, closures, and special projects as needed.