Head of Engineering - Coupe Health

Coupe Health•Eagan, MN

5d•Hybrid

About The Position

Healthcare today is complicated and confusing. Coupe Health changes that. Coupe delivers a different healthcare experience – one that is streamlined and simplified, saving our members time and money. At Coupe, we are passionate about transforming healthcare. Come join our team. The Impact You Will Have Coupe Health is hiring a Head of Engineering in Eagan, MN. Head of Engineering will be the technical leader responsible for building and scaling the platforms that power Coupe Health's member, employer, and provider experiences. This position will lead a talented team of engineers, architects, and support specialists to deliver reliable, secure, and performant systems that serve members across all states, with ambitious growth ahead. Working in close partnership with Product and Operations leadership, this role will modernize our technology foundation, reduce dependency on legacy vendor solutions, and establish the engineering excellence that enables Coupe to move faster than our competitors. This role’s technical vision and hands-on leadership will directly shape our ability to deliver innovative healthcare experiences while maintaining the security and compliance standards our industry demands. The ideal candidate has 7+ years of progressive engineering experience, including 3+ years in engineering leadership, with deep, hands‑on expertise in building and architecting modern software platforms. This is a highly technical role requiring direct ownership of system architecture, core design decisions, and active engineering contribution to a full rebuild of a SaaS, AI‑enabled product. The ideal candidate has strong experience with cloud‑native, microservices‑based architectures, data‑intensive systems, and technologies such as AWS, Python, and React, and is comfortable setting technical direction while remaining close to the code. They also bring the leadership ability to set engineering culture, develop talent, and translate product strategy into execution while representing the technology vision with customers, partners, and internal stakeholders during a demanding, high‑impact growth phase.

Requirements

7+ years of relevant professional experience and 3+ years in engineering leadership. All relevant experience including work, education, transferable skills, and military experience will be considered.
Deep hands-on expertise across modern technology stacks including cloud-native architectures, APIs, and web/mobile platforms
Extensive AWS experience including compute (EC2, Lambda, ECS/EKS), data services (RDS, OpenSearch, DynamoDB, Redshift), and integration services (API Gateway, EventBridge, SQS/SNS)
Strong background in infrastructure-as-code (Terraform, CloudFormation) and CI/CD pipeline design
Experience with modern development languages and frameworks (Python, Node.js, React, or similar)
Demonstrated success building and scaling engineering teams through periods of growth
Track record of delivering complex, data-intensive applications in production environments
Experience working in regulated industries with strong understanding of security and compliance requirements
High school diploma (or equivalency) and legal authorization to work in the U.S.

Nice To Haves

Bachelor's degree in Computer Science, Engineering, or related field
Healthcare technology experience, particularly with health plans, claims processing, or benefits administration systems
Experience with Health Cloud, Salesforce platform, or similar healthcare CRM systems
Background in data platform engineering including ETL pipelines, data warehousing, and analytics infrastructure
Familiarity with healthcare data standards (HL7, FHIR, EDI 834/837/835)
Experience leading vendor transitions and platform migrations with minimal business disruption
Knowledge of PHI tokenization, encryption strategies, and healthcare-specific security frameworks
Experience supporting SOC2 and HITRUST certification efforts
Exposure to machine learning and AI integration in production applications
Prior work at high-growth companies balancing speed with technical sustainability

Responsibilities

Lead and manage engineering, architecture, infrastructure, and application support teams to provide strategic direction and foster a high-performance culture.
Establish engineering practices, standards, and processes that enable high-velocity, high-quality delivery
Own technical delivery across the product portfolio, ensuring on-time execution against roadmap commitments
Define and evolve the technical architecture to support current scale and future growth
Lead the transition from legacy vendor-dependent systems to modern, in-house capabilities
Own the AWS infrastructure strategy, ensuring optimal use of cloud-native services
Drive reliability engineering initiatives including monitoring, alerting, and incident response
Partner with Security and Compliance teams to maintain HIPAA compliance across all systems
Implement security best practices including PHI protection, encryption, and access controls
Lead technical integration efforts with TPAs, PBMs, and health plan partners