Head of Engineering, Teen Voice

Britebound•Boston, MA

4d•$160,000 - $227,000

About The Position

THE ROLE: Head of Engineering – TeenVoice, Inc TeenVoice is a fast-growing, well-funded, for-profit startup in the insights space and a wholly owned subsidiary of Britebound. Our platforms are established, revenue-generating, and serve clients across education, marketing, and advertising. We operate with a startup mindset and agile development practices — fast, collaborative, and highly customer-focused. Overview: We are expanding our TeenVoice and EvolveMe product platforms and are seeking a Head of Engineering to scale our technology and engineering capabilities. This leader will: Own end-to-end software delivery across products Build and scale a high-performing engineering function Improve delivery speed, reliability, and cost efficiency Establish strong technical processes and governance This role combines strategic leadership and hands-on engineering and will report to the Chief Operating Officer. You will define technical vision and architecture while actively contributing to development. You will oversee architecture, QA, release processes, monitoring, incident response, vendor management, and security. You will also develop and execute a plan to bring work in-house and/or offshore to improve efficiency and reduce costs. The ideal candidate also has deep practical knowledge of AI, large language models (LLMs), and machine learning, with a strong focus on using AI to accelerate development and reduce operating expenses.

Requirements

Bachelors degree in computer science, engineering, or data science.
3+ years of people management experience in a technical environment
7+ years of full-stack development experience building web platforms
Demonstrated ability to hire, manage, and scale engineering teams
Experience managing agencies and transitioning to in-house and/or offshore teams
Strong project and program management skills
Strong knowledge of modern SDLC and engineering best practices
Experience with AI/ML/LLMs, especially applying AI to accelerate development
3+ years of experience with modern frontend (Nuxt)/ backend frameworks
Strong database experience (SQL and NoSQL)
Cloud experience (AWS, Azure, or equivalent)
Proficiency with CI/CD, DevOps, and cloud deployments
Strong testing and troubleshooting skills

Nice To Haves

Experience with community or content platforms
Moderation workflows, trust & safety, or youth-focused products
Analytics, experimentation, and product measurement
AI-driven automation (content classification, personalization, workflow automation)

Responsibilities

Technical Leadership & Architecture Own and evolve the full-stack architecture across frontend, backend, infrastructure, integrations, and data systems Architect scalable solutions using modern front end and backend technologies and cloud platforms (AWS or Azure) Establish and enforce engineering best practices (code reviews, CI/CD, DevOps, testing, security reviews) Improve performance, scalability, reliability, and time to recovery Own maintenance, dependency upgrades, and technical debt reduction Establish AI governance for security, privacy, quality, and IP protection
Hands-On Development Actively contribute high-quality, maintainable production code Help design and build scalable digital platforms from the ground up Implement AI-enabled engineering workflows (code assistance, automated testing, documentation generation, debugging, incident triage)
Team Building & Management Hire, manage, coach, and retain a high-performing engineering team Build internal capability and reduce dependency on agencies over time Develop and manage offshore resources where appropriate Partner with leadership on headcount planning, budgets, and organizational design Foster a culture of ownership, accountability, and continuous improvement
Delivery & Execution Manage the full software development lifecycle Build predictable delivery systems (backlog hygiene, sprint management, release planning, quality gates, post-release reviews) Implement structured vendor operating rhythms (weekly status updates, risk tracking, change control, acceptance criteria). Ensure milestones, scope, and budgets are met
Vendor & Partner Management Manage external development and design agencies Oversee contracts, negotiations, scope, timelines, and quality standards Improve cost efficiency and predictability Orchestrate integration efforts across partners
Cross-Functional Collaboration Partner closely with product, UX, design, business stakeholders, and vendors Translate user needs into intuitive, high-performing solutions Advocate for modern UX and user-centered design
Strategic Technology Direction Evaluate and select frameworks, tools, and third-party services Identify AI/ML opportunities that drive measurable product or operational value Establish documentation standards (architecture, deployment runbooks, incident response)