Head of Ecommerce & Retention
Exchange Life
•$20•Remote
About The Position
This role focuses on owning Aftersell and post-purchase strategies, email campaigns and flows, conversion rate optimization (CRO) on existing pages, and product/landing pages. The individual will work collaboratively with designers, developers, and UI/UX specialists to proactively improve these areas and drive increases in Average Order Value (AOV) and Lifetime Value (LTV) through testing and strategic initiatives.
Requirements
- High urgency and ability to ship fast.
- Proactive follow-up without needing to be chased.
- Strong problem-solving skills, capable of tackling complex issues without a predefined playbook.
- Ability to learn quickly.
- Good written English for effective asynchronous communication.
- Willingness to work longer hours when necessary to resolve issues.
Responsibilities
- Owning Aftersell and post-purchase strategies to increase AOV and LTV.
- Developing and executing email campaigns and flows, including strategy, copy, testing, and sending.
- Owning product page content, including images, in collaboration with designers.
- Developing new product and landing pages, and improving existing pages (PDP, shop, cart, shipping, checkout) with developers and UI/UX designers.
- Proactively working on CRO for existing pages.
Benefits
- Remote work
- Flexible hours
- Full-time employment (approx. 35-40 hours/week)
- Daily overlap with CET work hours
- Hourly pay negotiable based on application level
- Big bonuses to significantly increase monthly earnings
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
