Head of Design

Profound•New York, NY

1d•$265,000 - $365,000•Onsite

About The Position

Profound is seeking a Head of Design to lead and grow its design team, set the vision for an AI-native product, and ensure all shipped products meet high standards. This role reports directly to the CTO and collaborates closely with founders and the leadership team, offering significant ownership over product development. The Head of Design will be instrumental in defining the future of AI-powered marketing software, focusing on creating intuitive and powerful user experiences.

Requirements

Led product design at an ambitious, high-growth technology company, setting vision, building teams, and influencing company-level product direction
Exceptional taste and a portfolio of shipped, beautifully executed products, and you know how to bring others up to your bar
Hired and developed great designers, and raised the quality of a team you inherited, not just one you built from scratch
See design and product strategy as inseparable; navigate ambiguity, find the right problems to solve, and influence founders, executives, and engineers
Designed sophisticated software, ideally B2B platforms, analytics, data visualization, or complex workflows, and know how to make powerful products feel simple
Hands-on: equally comfortable presenting a long-term vision, coaching a designer through a hard problem, or jumping into Figma or code to prototype an idea yourself
Energized by AI, actively experiment with new tools, and have strong opinions about how AI will change both products and the practice of design

Responsibilities

Set the design vision: define the long-term direction for Profound’s product experience and a cohesive design language across the platform, and bring clarity to complex workflows
Shape product strategy: partner with the founders and product and engineering leadership on what we build, why, and how. Design is a central voice in product decisions, not a function that executes against them
Lead and grow the team: level up our existing designers, hire the ones who come next, and build a culture of high standards, strong ownership, and honest critique as we scale
Lead through craft: stay close to the work through product judgment, visual and interaction design, and hands-on exploration. Challenge assumptions and push the team toward experiences that are both beautiful and deeply functional
Define AI-native experiences: create new interaction patterns for software that doesn’t just respond to users but works on their behalf, bringing agents, complex data, and human judgment together in ways that feel intuitive
Move fast without losing quality: build the principles, systems, and rituals that let the team prototype, learn from customers, and ship quickly
Stay close to customers: use research, product intuition, and data to make sure what we build solves real problems and makes marketers better at their jobs