Head of Data

Philo•San Francisco, CA

16h•$215,000 - $300,000•Remote

About The Position

At Philo, we’re a group of technology and product people who set out to build the future of television, marrying the best in modern technology with the most compelling medium ever invented — in short, we’re building the TV experience that we’ve always wanted for ourselves. In practice this means leveraging cloud delivery, modern tech stacks, machine learning, and hand-crafted native app experiences on all of our platforms. We aim to deliver a rock solid experience on the streaming basics, while cooking up next generation multi-screen and multi-user playback. Data underpins everything we do at Philo: making informed business decisions; analyzing and improving the quality of our streaming experience; running product experiments to optimize our signup flows and improve user journeys; and making it effortless for our users to find the perfect thing to watch. Philo serves over a billion streams to its users every year, generating a wealth of data that we leverage at all levels of the organization. Philo’s data platform operates at very large scale, processing trillions of events annually in a petabyte-scale data lake and supporting thousands of data workflows and analytical queries that power decision-making across the company. On the Data team, we’re looking for people who are comfortable working on a variety of interesting engagement, content discoverability, experimentation, acquisition, and retention-related data projects across our streaming service. You’ll be working closely with other data scientists, analysts, and engineers to build and deploy solutions directly for our service – this work spans both foundational data platform work like data warehouse architecture, metric governance, and semantic consistency across our entire data stack, as well as insights and modeling work that leverages the platform to deliver business value. In addition, you’ll work with stakeholders in other departments to understand our business needs, build highly reliable and accurate data pipelines that the company can trust, and deliver business-focused data insights to help the entire team thrive. We are passionate about problem-solving and providing data-informed insights for the entire company, using both cutting-edge techniques and proven practices in close collaboration with every department. To complete our work we build on modern open-source tools including dbt, GrowthBook, Robyn, Superset, and PyTorch as well as SaaS tools such as Segment, Redshift, Snowflake, SageMaker, AWS Glue, Mode, Omni, Avo, and BigEye. Philo is seeking a Head of Data to lead and evolve our growing team of Data Scientists, Data Engineers, and Data Analysts – an effective, collaborative and empathetic leader who will help scale the team to meet our evolving data needs. This leader will work with stakeholders across the company to ensure that every department at Philo has the reliable and accurate data required to deliver the data-driven insights we need in order to achieve and exceed our goals as a company.

Requirements

15+ years of experience across analytics, data science, data engineering, or related data functions, with significant proven experience leading multidisciplinary data teams through ambiguity, in both a strategy and personnel management capacity. (Startup experience preferred.)
Strong skills as a hands-on data scientist who can lead by example, including demonstrated understanding of data architecture, statistical modeling in either Python or R (Python preferred), A/B/n experimentation practices, SQL, and experience independently developing data driven insights. Demonstrated ability to train and coach team members in these skills.
Strong written and verbal communication skills; you are a strong communicator who can explain complex trends, data findings and analytical methodology to broad audiences with varying technical backgrounds.
A deep understanding of business priorities and the ability to partner with both technical and non-technical stakeholders.
Experience working in a fast-paced, high-growth startup environment (or ability to adapt to this environment very quickly.)
Experience in consumer subscription, streaming, media, ad-supported products, or other event-rich digital businesses is preferred.

Nice To Haves

Experience with Machine Learning and Deep Learning is a strong plus.

Responsibilities

Own all things data at Philo: ensure that stakeholders at Philo have access to the timely and accurate data driven insights that they need to do their jobs.
Oversee the core data science work executed in cross-functional teams to drive product goals, including product experiments and A/B tests, Growth & Acquisition modeling, and product insights, including customer journey analysis and measuring effectiveness of content search and recommendation systems.
Own the quality and performance of the data platform at Philo, including platform architecture and instrumentation, data collection/processing/validation, data governance, and security and compliance.
Ensure that we are collecting the right data and events, processing them in a scalable and modular way, and building a foundation of reliable data that teams across the company can build insights from.
Collaborate closely with the engineering team and AI/ML engineers to support the development and delivery of Philo’s content recommendation system.
Collaborate closely with data roles in our business and finance teams (business insights, business analysts and financial analysts) to help them build a deep understanding of the Philo business, customers, and content trends.
Manage the data team: train, mentor and coach members of the data team, direct their work and support their career growth; identify the roles we need as we grow and hire fantastic people to fill those roles.

Benefits

Full health, dental and vision coverage for you and your family
401(k) plan with employer contributions (we match 100% of deferrals up to 3% of pay and 50% of the next 2% of pay)
Flexible working hours
Up to 20 weeks of fully paid parental leave
Unlimited paid time off for vacation and sick leave
$2,000 annual vacation bonus (we pay you to take a two week vacation)
$5,250 annually for professional development and educational assistance
$1,250 annual home office + TV stipend during first year of employment ($250 annually thereafter)
$500/month ($6,000/year) bonus for employees who commit to working at least 3 days per week in our offices, plus generous commuter benefits ($315/month towards transit, rideshare, bike rental, or parking at our HQ office in San Francisco)
Free Gympass subscription — an all-in-one corporate benefit that gives employees the largest selection of gyms, studios, classes, training and wellness apps
Dog-friendly office