Head of Customer Success

Reteam • San Francisco, CA

2d

About The Position

This is a test job posting top description, used for internal testing. Applications received here will not be received. About Ashby We’re building the next generation of enterprise software and we’re starting with a suite of products that help talent leaders, recruiters, and hiring managers run their hiring process significantly better (we haven’t shared much publicly about what we’re building yet, but we’ll be more specific once we meet). We are well funded and backed by great investors, including Y Combinator, Elad Gil and Lachy Groom. We have not launched publicly yet, but we're already working with amazing companies, such as Opendoor, Plaid, Airtable, Snyk, Benchling and SalesLoft (and many others which we cannot name yet). We have a clear buyer persona and target market. Our current sales process allows us to land & expand. We've only taken the first step towards a much larger opportunity. In short, it's the perfect time to join 🚀 About this Role As our first sales hire you will help us transition from founder led sales into a scalable & repeating sales process. Our emphasis is less on previous experience and more on your raw ability to excel in the areas listed below and your appetite for continuous growth & improvement. We have built an excellent product & engineering machine and we now want to do the same on the go-to-market side. This is a test job posting closing description, used for internal testing. Applications received here will not be received.

Requirements

• Love becoming a product and domain expert.
• Sell consultatively and teach prospects something at every touch point.
• Pay a lot of attention to detail.
• Take pride in a clean sales pipeline.
• Obsess over sending perfect follow up emails on time.
• Move fast.
• Constantly find areas of improvement.
• Leverage tools/technology to allow our sales team to scale well.
• Be analytical and good with numbers.

Nice To Haves

• Experience hiring & leading a sales team
• Ability to tell Ashby's story in a way that resonates
• Experience selling complex products

Responsibilities

• Help transition from founder led sales into a scalable & repeating sales process.
• Build a sales process from the ground up.
• Close deals and put a repeatable process in place that will allow our go-to-market team to excel in future.
• Listen to the market, our product, and industry trends, and bring learnings back to the overall company.
• Model out scenarios without requiring the help of an analyst.

Benefits

• Time to do things the right way; emphasis on high quality work and avoiding quick hacks.
• Opportunity to sell a product that prospects & customers are truly excited about.
• Competitive compensation.
• Top notch health insurance for you and your dependents with all premiums covered by us.
• 401(k) matching if you're in the US.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed