Head of Consumer Deposits Product Innovation (US)

TD Bank•Mount Laurel, NJ

1d•Onsite

About The Position

This role is accountable for defining and advancing the innovation strategy for TD’s U.S. consumer deposits portfolio. This role leads the identification, validation, and delivery of new deposit products, features, and enhancements that drive customer value, deposit growth, and competitive differentiation. The role partners closely with business, technology, risk, compliance, and legal stakeholders to translate customer insights into compliant, scalable product solutions aligned with TD’s business strategy and regulatory expectations.

Requirements

Bachelor’s degree required
10+ years of progressive experience in product management, product innovation, strategy, or customer experience roles within financial services, with a strong focus on consumer banking and deposit products
Proven experience leading end‑to‑end product or innovation lifecycles, including customer discovery, market and competitive analysis, business case development, prioritization, and delivery of scalable solutions
Strong working knowledge of U.S. consumer deposit products, pricing constructs, distribution channels, and customer segments, with a proven ability to drive deposit growth, engagement, and profitability
Experience operating within a highly regulated financial services environment, with working knowledge of applicable consumer protection laws, deposit regulations, KYC, AML, and internal risk management frameworks
Proven ability to partner and influence across cross-functional teams including Technology, Risk, Compliance, Legal, Marketing, and Distribution teams to deliver compliant, customer‑centric solutions
Demonstrated leadership capabilities, including influencing senior stakeholders, exercising sound judgment, and balancing customer experience, revenue, cost, and risk considerations
Strong analytical, strategic thinking, and communication skills, with the ability to translate customer insights and data into clear recommendations and actionable innovation roadmaps

Nice To Haves

advanced degree in Business, Finance, Economics, Marketing, or a related field preferred

Responsibilities

Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
Provides strategic leadership across the U.S. consumer deposit innovation portfolio, guiding priorities from customer discovery through business case approval and delivery
Owns the U.S. deposit innovation roadmap, identifying opportunities across products, features, channels, and customer segments to support growth, engagement, and profitability
Assesses portfolio performance using customer insights, market trends, competitive intelligence, and key performance indicators to inform innovation priorities and recommendations
Influences enterprise decisions related to product design, pricing, features, and value propositions through strong partnership with Product, Distribution, Marketing, Technology, Risk, Compliance, and Legal teams
Ensures all innovation initiatives adhere to applicable consumer protection laws, deposit regulations, KYC, AML, and internal risk management policies, partnering early with control functions to identify and mitigate risk
Operates with a U.S. geographic mandate, supporting TD’s U.S. Consumer Deposits and Payment Products business and its diverse customer segments and distribution channels
Exercises strategic judgment and decision authority within a 1A Line of Defense, balancing customer experience, revenue, cost, and risk considerations