Head of Consulting, Americas

JLL•Chicago, IL

4d•$350,000 - $500,000•Onsite

About The Position

The AMER Consulting Lead is accountable for building relationships and providing advice to C-Suite executives and Corporate Real Estate Executives regarding the products, services and platforms to achieve their vision and strategy. The role will focus on setting the strategic direction for Consulting in the AMER Region and on building the business through identification, development and conversion of opportunities. The role will work collaboratively across JLL business lines to solve for the strategy, design, selection, and implementation of the necessary solutions to deliver meaningful financial and operational objectives. The role will lead the AMER consulting team to attract, engage and retain top consulting talent. Reporting to the AMER Head of Portfolio Services, this role will be accountable for growing the AMER consulting business to a market leadership position and will represent Work Dynamics Consulting Business on the Work Dynamics AMER Board.

Requirements

15+ years of experience in strategic or management consulting
Superior analytical skills, including the ability to analyse financial statements, perform company valuations, scenario analysis, and develop creative and value-enhancing deal structures with a broad range of complexity
Experience with real estate, professional services, and/or business services
Proven track record of managing Consulting operations profitably by managing investments, utilization, and leveraging various consulting commercial models and arrangements
Ability to leverage relationships and attract talent globally
Experience in optimizing cost through right shoring of capabilities and talent
Strong executive presence with a history of presenting to senior leadership and boards of directors
Exceptional creativity and problem-solving skills
Candidates must be authorized to work in the United States without sponsorship.

Nice To Haves

Has worked successfully in multi geographic regions
Collaborative and influential leader – persuasive yet instils confidence among stakeholders; significant gravitas to have impact and respect among peer group
Exemplary executive presence – has the presence and sophistication to appropriately command the room
Executive communication-able to advise and drive prospective deals to senior executives-including C-Suite and Board members; able to drive complex discussions and negotiations
Strategic and critical thinking– exhibits strong levels of insight and has a reputation as a forward thinker
Innovative–inquisitive, challenges status quo, thinks outside the box
Operational “heft” –comfort and experience with complex, large and heavily matrixed organizations
Cultural alignment – unwavering ethical standards; drives excellence and innately collaborative
Obsessed with customer habits and the data derived from those behaviors, keenly aware of trends within the industry
Think big and be able to deliver transformation with results

Responsibilities

Develop, implement, and execute an overall strategy to penetrate Work Dynamics Accounts and grow client base, revenue and profits across AMER
Maintain P&L ownership for Americas Consulting, including revenue generation, cost management, and margin optimization
Coordinate Go to Market strategy with regional Portfolio Services Industry Leads
Coordinate new business development activities across region driving a consultative selling strategy
Develop and manage key client relationships in region in collaboration with all JLL business lines and within Work Dynamics, Leasing Advisory and Capital Markets in region to drive OneJLL business growth
Partner closely with the Work Dynamics Portfolio Sales leaders and teams to unlock net new opportunities for business growth.
Develop world-class ability to seed opportunities for expanded and long term client relationships and agreements
Develop regional talent / capabilities to address present and future regional market needs
Manage, coach and guide AMER consulting team (150+ FTE) through Cluster Leads to build a world-class consulting organization and deliver the best results for our clients
Develop / evolve the overall consulting offerings to address the changing needs and asks of clients including the impacts of Artificial Intelligence on both our clients’ business and JLL ‘s business
Maintain abreast of technology, products and related CRE solutions within and outside the Real Estate industry to remain contemporary and credible
Work to identify other areas of opportunities for JLL products and services
Perform quality assurance reviews on high value bids and client deliverables