Head of Commercial & Corporate Engineering

Thomson ReutersNew York, NY
Hybrid

About The Position

Thomson Reuters is seeking a visionary, commercially astute, and enterprise-scale technology leader to serve as Head of Commercial & Corporate Engineering. This is a pivotal executive role at the center of Thomson Reuters' digital transformation, responsible for modernizing the global commercial and corporate technology ecosystem that powers our Digital, Go-to-Market, Customer Success, Finance, and Enterprise Operations. This leader will shape the digital backbone of Thomson Reuters — simplifying and modernizing core platforms, reducing friction across the Lead-to-Cash lifecycle, enabling new AI-driven monetization models, and delivering seamless, consumer-grade experiences for customers and colleagues. Reporting directly to the CIO, this role is a critical succession platform and is expected to attract candidates with clear CIO succession potential. About the Role The Head of Commercial & Corporate Engineering will lead a global engineering organization of more than 1,200 professionals responsible for the strategy, architecture, engineering, integration, operations, and modernization of Thomson Reuters' commercial and corporate platforms. Historically, much of this capability was outsourced. Today, it is a strategic in-house function central to Thomson Reuters' long-term competitiveness. This leader will continue to build, elevate, and scale that capability, creating a world-class engineering organization that delivers resilient, secure, modern, and customer-centric technology solutions. The role spans a complex and evolving enterprise platform landscape, including multiple Salesforce instances, ERP environments, CRM, CPQ, digital experience platforms, billing, commissions, provisioning, financial close, and reporting systems. A major focus will be simplifying and integrating the Lead-to-Cash ecosystem — from digital acquisition and lead management through order configuration, billing, provisioning, customer support, and finance. The successful candidate will co-lead a multi-year enterprise modernization program expected to span five to seven years. While the transformation horizon is long-term, the business urgency is immediate. This leader must bring the resilience, judgment, and change leadership required to operate in an environment of technical debt, organizational complexity, and high stakeholder expectations. This is a rare opportunity to reshape the commercial and corporate technology foundation of a global leader at the intersection of law, tax, news, compliance, and AI-enabled professional solutions.

Requirements

  • Enterprise-scale technology executive who combines strategic vision, engineering depth, commercial acumen, and exceptional leadership capability.
  • Experience leading complex, global engineering organizations through significant transformation.
  • Experience modernizing legacy estates while keeping mission-critical systems stable, secure, and performant.
  • Experience operating in large, matrixed, global organizations.
  • Credible partner to commercial, finance, product, engineering, cybersecurity, data, and executive stakeholders.
  • Ability to translate complex technical issues into clear business narratives that inspire confidence and action.
  • Proven experience as a senior technology, engineering, or IT executive in a complex, global organization.
  • Demonstrated success leading enterprise-scale modernization across commercial technology, corporate platforms, ERP, CRM, CPQ, finance systems, billing, provisioning, and digital experience platforms.
  • Experience leading large, globally distributed engineering organizations, ideally at significant scale and through multiple layers of leadership.
  • Track record of transforming heavily outsourced or fragmented capabilities into strategic, high-performing in-house engineering organizations.
  • Experience operating in a technology-led, data-intensive, subscription, SaaS, information services, professional services, or similarly complex digital business environment.
  • Deep understanding of the full Lead-to-Cash lifecycle, including lead management, CRM, CPQ, order management, billing, invoicing, payments, provisioning, commissions, customer support, finance, and reporting.
  • Direct experience with Salesforce ecosystems and enterprise platforms such as SAP, S/4HANA, Conga, Eloqua, Adobe Experience Manager, or comparable technologies.
  • Experience modernizing ERP and commercial systems to support business model evolution, ideally including recurring revenue, usage-based pricing, consumption models, AI-enabled products, or complex subscription offerings.
  • Familiarity with cloud-native architectures, DevOps, enterprise integration, API strategies, platform engineering, automation, AI/ML enablement, and data-driven operating models.
  • Proven ability to lead multi-year transformation programs while delivering near-term business value.
  • Strong discipline around architecture governance, delivery methodologies, value realization, change management, operational readiness, and measurable outcomes.
  • Experience operating in environments with significant technical debt, complex stakeholder expectations, M&A history, portfolio reshaping, or business model transformation.
  • Strong financial and business judgment, including budget ownership, capital planning, vendor strategy, investment prioritization, and business case development.
  • Demonstrated ability to influence C-suite executives, business presidents, functional leaders, and Board-level audiences.
  • Strength in engaging commercial and operational leaders to align technology decisions with revenue growth, customer experience, and enterprise performance.
  • Ability to simplify complex technical concepts into clear, compelling narratives around strategy, risk, progress, and business impact.
  • Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field required.

Nice To Haves

  • MBA or advanced technical degree preferred.
  • CIO succession potential.

Responsibilities

  • Define, own, and execute the strategic technology vision for the Commercial & Corporate Engineering function, aligning engineering priorities with Thomson Reuters' growth, customer experience, and enterprise modernization objectives.
  • Lead global engineering teams that design, build, integrate, and operate business-critical systems supporting the full commercial lifecycle from Lead to Cash.
  • Modernize, rationalize, and simplify a complex enterprise platform estate spanning CRM, CPQ, ERP, financial systems, billing, provisioning, digital experience, and customer engagement technologies.
  • Enable new commercial and monetization models, including the evolution from traditional seat-based licensing to AI-driven, usage- and consumption-based pricing.
  • Deliver consumer-grade billing, invoicing, payment, provisioning, and digital engagement capabilities that improve customer satisfaction and accelerate growth.
  • Provide executive oversight for core enterprise systems, including Salesforce ecosystems, ERP platforms, CPQ, financial close and reporting, commissions, and related back-end systems.
  • Co-lead a large-scale, multi-year modernization program, balancing long-term architecture transformation with immediate business priorities and measurable value delivery.
  • Oversee architecture, engineering, DevOps, integration, release management, operations, and platform reliability across the commercial and corporate systems landscape.
  • Drive platform simplification, cloud adoption, automation, AI enablement, disciplined engineering practices, and operational excellence at enterprise scale.
  • Manage the CCE budget, investments, and operations, including annual expense and capital planning, business case development, investment prioritization, and value tracking.
  • Cultivate executive-level relationships with strategic technology partners, vendors, and system integrators, ensuring partnerships accelerate modernization, innovation, and delivery.
  • Partner closely with leaders across Commercial Excellence, Customer to Cash, Customer Support, Finance, Product, Engineering, Cybersecurity, Data & Analytics, and Operations to align enterprise systems with broader business and go-to-market strategy.
  • Build and sustain a high-performing global engineering culture that attracts, develops, and retains exceptional technology talent.
  • Strengthen succession planning, leadership development, and organizational capability across the function.
  • Serve as a trusted strategic advisor to the CIO, executive leadership team, and, as appropriate, Board-level stakeholders on major technology investments, risk, modernization, and digital transformation.

Benefits

  • Hybrid Work Model
  • Flexibility & Work-Life Balance
  • Work from anywhere for up to 8 weeks per year
  • Career Development and Growth
  • Grow My Way programming
  • Skills-first approach
  • Flexible vacation
  • Two company-wide Mental Health Days off
  • Access to the Headspace app
  • Retirement savings
  • Tuition reimbursement
  • Employee incentive programs
  • Resources for mental, physical, and financial wellbeing
  • Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more.
  • Two paid volunteer days off annually
  • Opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
  • Market competitive health, dental, vision, disability, and life insurance programs
  • Competitive 401k plan with company match
  • Competitive vacation, sick and safe paid time off
  • Paid holidays (including two company mental health days off)
  • Parental leave
  • Sabbatical leave
  • Optional hospital, accident and sickness insurance paid 100% by the employee
  • Optional life and AD&D insurance paid 100% by the employee
  • Flexible Spending and Health Savings Accounts
  • Fitness reimbursement
  • Access to Employee Assistance Program
  • Group Legal Identity Theft Protection benefit paid 100% by employee
  • Access to 529 Plan
  • Commuter benefits
  • Adoption & Surrogacy Assistance
  • Annual Bonus based on a combination of enterprise and individual performance.
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