Head of Change Management - Investments

New York Life • New York, NY

6d • $225,000 - $275,000 • Hybrid

About The Position

New York Life Investments (NYLI), an indirect, wholly owned subsidiary of New York Life Insurance Company, is a top 25 global asset management firm. With more than $799 billion in assets under management, NYLI is a premier investment management firm serving a variety of client segments including retail, institutional, insurance and defined contribution and benefit on a global basis. New York Life Investments offers a diverse set of investment capabilities ranging from traditional equity and fixed income to alternative investment strategies and multi-asset solutions. Renowned for its premier investment acumen and client focus, NYLI's vision is to be one of the most trusted providers of investment management expertise and long-term financial security. Role Overview: The Change Leader will play a critical role in leading and managing the Change Management efforts within the Investments Business at New York Life. This role requires a leader with strong strategic and execution skills and the ability to work effectively across teams. This individual will be responsible for guiding teams through significant changes, ensuring the smooth transition of processes, systems, and culture as the business continues to evolve. The Change Leader will work closely with the enterprise change leader in Human Resources, senior leadership within the business, project managers, and key stakeholders to design, implement, and monitor change management strategies that support both the business and company goals and objectives.

Requirements

• Bachelor's degree in Business, Organizational Development, Human Resources, or a related field. Master's degree is a plus.
• Proven experience (7+ years) in leading change management efforts in Asset Management undergoing significant transformation or organizational change.
• Experience with project management methodologies and change management frameworks.
• Strong leadership and interpersonal skills with the ability to influence and build relationships at all organizational levels.
• Excellent communication skills, both written and verbal, with the ability to tailor messages to different audiences.
• Deep understanding of organizational behavior and cultural transformation strategies.
• Problem-solving and decision-making abilities, with a focus on practical solutions and results.
• Ability to manage multiple projects and priorities in a fast-paced, dynamic environment.
• Visionary thinker with a strategic mindset, capable of leading complex transformation efforts.
• Empathetic and approachable, with a keen ability to listen to concerns and manage resistance to change.
• Resilient and adaptable, able to thrive in ambiguous or challenging situations.
• Collaborative, team-oriented, and able to foster a sense of community and shared purpose.

Nice To Haves

• Master's degree is a plus.

Responsibilities

• Change Strategy Development & Execution:
• Design and implement comprehensive change management strategies that align with the business' overall goals and objectives.
• Partner with senior leadership to identify business needs and areas requiring transformation, defining the scope, timelines, and key deliverables.
• Partner with senior leadership to prioritize a change management agenda and measure success against key deliverables.
• Lead change initiatives that foster a smooth transition and minimize resistance across the organization.
• Stakeholder Engagement & Communication:
• Establish and maintain strong relationships with key stakeholders (Business Leaders Portfolio management, Distribution, Human Resources, Corporate Communications, Technology, etc.) across all levels of the organization.
• Work with Corporate Communications team to support the communication of change initiatives clearly and effectively, ensuring that all employees understand the purpose and impact of the changes within the organization.
• Develop and deliver clear, concise communication plans, presentations, and other materials for employees, leadership, and external partners.
• Culture & Behavior Change:
• Help drive organizational culture change to ensure employees embrace new ways of working, systems, and processes.
• Promote a positive environment for change by addressing employee concerns, creating buy-in, and building trust through transparent communication.
• In partnership with the Enterprise Change Management team in Human Resources, support the implementation of training to support employees in adapting to new tools, systems, and methodologies.
• Lead change workshops, coaching sessions, and other learning opportunities to ensure employees are well-equipped to navigate the transformation.
• Change Monitoring & Feedback:
• Monitor the effectiveness of change initiatives through surveys, interviews, and other data-driven methods to evaluate success metrics, employee engagement and transformation progress.
• Identify and address potential barriers to change and develop corrective actions as needed.
• Report on the progress of change initiatives, providing regular updates to senior leadership and other stakeholders.

Benefits

• We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs.
• Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees