Coordinator of Change Management (3391)

Together for Youth•Town of Mount Pleasant, NY

4d•$75,000 - $75,000•Onsite

About The Position

The Coordinator of Change Management is responsible for driving quality improvement initiatives by providing monitoring, evaluation, and support to the Detention Services department, specifically the Capital District Juvenile Detention Facility programs. As we continue to grow and expand, the Coordinator of Change Management will support the program with project management, data analytics, and change implementation to effectively support and enhance the success of our Detention team.

Requirements

A minimum of 2-4 years of project management experience, leading complex, large-scale projects - Required.
Team oriented: Comfortable working in a team environment as well as independently and possess a sense of accountability and urgency in completing assignments.
Exceptional interpersonal communication skills, both written and verbal skills required.
Ability to clearly articulate messages to a variety of audiences.
Ability to work effectively in an onsite environment.

Nice To Haves

Experience in data analytics, nonprofit, especially in the juvenile justice or child services space, is preferred
Experience working with state regulatory agencies, such as Office of Children and Family Services (OCFS), State Commission on Corrections (SCOC), and Council on Accreditation (COA) is preferred
Strong technical writing skills, in writing policies, procedures, protocols, and standard operating procedures (SOPs) highly desired.

Responsibilities

Develops systematic structures with leadership to monitor and evaluate quality and appropriateness of Detention Program initiatives and service delivery.
Conduct research and analyses, gather and analyze data to develop comprehensive project and operational plans, outlining stages, resources, goals, timelines, and risks.
Implement these plans in a functional matrix structure, monitor change progress. adapting to changes, as necessary.
Define and measure success metrics to evaluate the effectiveness of the change once it has been implemented.
Maintaining documentation of all change management activities for future reference and auditing purposes.
Regularly update facility and agency stakeholders on various projects progress, risks, and changes to ensure everyone is informed.
Proactively identify potential risks and obstacles, working to devise and implement solutions or mitigations.
Ability to influence others and move toward common goals and vision.
Providing training and support to staff affected by the change to help them adapt.
Responsible for ensuring the facility maintains compliance with NYS OCFS Standards for Secure Detention Facilities and Specialized Secure Detention Facilities , State Commission on Corrections (SCOC) Minimum Standards and Regulations for Secure Juvenile Detention Facilities, Council on Accreditation (COA) and Prison Rape Elimination Act (PREA) Standards