Head of Technology Change Execution

Truist Bank • Charlotte, NC

6d

About The Position

Responsible for the planning, organizing and implementation of large, complex, strategic programs and projects across Enterprise Technology. These are typically highly visible initiatives with significant impact and ranging across multiple disciplines, businesses, and/or organizations. Oversee change execution governance teams utilizing enterprise intake standards and practices to deliver the best possible teammate and client experience while managing risks. Responsible for executive reporting of change health across Enterprise Technology and to stakeholders across the Enterprise (where applicable) to collectively deliver against Truist Strategic Initiatives.

Requirements

• Bachelor’s degree in Business, Computer Science, or an equivalent combination of education and work experience
• 15 years progressive related experience in leading and executing large, complex programs and budgets
• Demonstrated experience in technology organization management, financial management, risk management, people management, issue resolution, influencing team members and other stakeholders, conducting difficult negotiations, and managing to stringent timelines for project deliverables
• Superior understanding of business and technology organization, resources, priorities, needs, and policies
• Deep specialized and/or broad functional knowledge of portfolio management
• Executive level verbal and written communication skills
• Experience managing a team of professionals, focused on business management or technology initiatives

Nice To Haves

• Advanced Business Degree (MBA, MS, MA, etc.)
• Project Management Professional (PMP) Certification and/or Six-Sigma Certification
• Change Management Certifications (e.g. Certified Change Management Professional (CCMP), Prosci Certified Change Practitioner)
• Experienced in significant business change and ambiguity in a highly regulated environment

Responsibilities

• Lead teams to work cross-functionally to drive initiation, planning, execution, monitoring and realization of priority initiatives in assigned Enterprise Technology portfolio.
• Build and manage the prioritized portfolio of initiatives in alignment with Enterprise Technology strategic and operating plans.
• Identify, track and manage project risks and resolve blocking issues to produce successful outcomes.
• Represent Enterprise Technology, as needed, on Truist enterprise-wide strategic projects within Truist Enterprise Change & Transformation operating model (i.e. governance, cadences, and processes)/
• Lead and coordinate cross-functional teams to effectively execute change. Provide detailed status reporting on all projects to stakeholders, Executive Management and Regulators as needed.
• Manage dependencies within Risk Management portfolio and across other business unit and technology portfolios of change to mitigate risks and avoid conflicts within or across independent initiatives.
• Develop and refine operating cadences, routines, and rhythms to support efficiency, decisioning, and communication.
• Drive continuous improvement by utilizing industry-proven frameworks/methodologies, collecting feedback and metrics (quality, delivery rate, etc.) and developing resource capabilities.
• Establish strong collaboration, working partnerships and alignment across teams in Truist. Develop a strong “we deliver together” culture.
• Build the Technology Change Execution Governance organization, including implementing resource and hiring plans, performing regular skill assessments and training/certifications, and recruiting/hiring/developing talent in key positions.

Benefits

• Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates.
• Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays.
• Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Number of Employees: 5,001-10,000 employees