Head of Apprenticeships

KnowledgeBrief

14d • Hybrid

About The Position

KnowledgeBrief partners with organisations across the UK to strengthen leadership capability through emotionally intelligent, evidence‑based learning. Our programmes support leaders to develop practical, applied skills that drive organisational performance and embed inclusive, values‑driven cultures. Our primary mode of training is Apprenticeships, and we deliver on a remote-bases through an innovative, industry leading learner platform that has been developed from scratch in-house. Over the past two years, KnowledgeBrief has experienced a period of significant growth and success. We have expanded our apprenticeship portfolio, strengthened our digital learning ecosystem, and deepened our partnerships with employers across a wide range of sectors. This growth has been underpinned by a commitment to high standards, strong relationships, learner impact, and a consistently strong reputation for quality and professionalism. As we look ahead, we are entering an exciting new phase of development. Our strategic plans include expanding our apprenticeship offer, enhancing our digital learning and assessment capabilities, and investing further in the systems, people, and processes that support our exceptional learner and employer outcomes. The Head of Apprenticeships will play a central role in shaping this next chapter, ensuring that our provision continues to grow sustainably, deliver measurable impact, and set the benchmark for quality across the sector. Learn more about our values and vision at www.knowledgebrief.com

Requirements

• Senior leadership experience across apprenticeship delivery
• Proven ability to lead multiple functions (quality, curriculum, performance, compliance, client experience)
• Strong understanding of Ofsted, funding compliance, audit readiness, and sector reforms
• A track record of delivering high performance at scale, including retention, achievement, and timely completion
• Experience leading teams through change with clarity and authority
• High levels of data fluency and the ability to translate insight into decisions and priorities
• Strong operational judgement and the ability to make confident decisions in ambiguity
• Commitment to delivering apprenticeships that create measurable value for learners and employers
• Credibility with employers, partners, regulators, and senior stakeholders
• A strong academic background in leadership, management, education, or a related field
• A leadership style that balances support, challenge, and high expectations

Responsibilities

• Provide overall leadership for the performance, quality, and impact of all apprenticeship programmes at KnowledgeBrief.
• Ensure that every aspect of delivery operates with clarity, consistency, and high standards.
• Directly line manage leaders across operations, quality, curriculum, compliance and client experience, providing them with clear direction, support and constructive challenge.
• Create alignment across the Operations team and wider organisation, ensuring that managers and their teams are supported, empowered, accountable and focused on delivering exceptional outcomes for learners and employers.
• Translate organisational strategy and strategic goals into clear priorities across apprenticeship delivery, quality, curriculum and operations.
• Build strong, collaborative relationships across the management team and wider organisation, including the Head of Commercial and Head of People.
• Provide effective oversight of performance, data, risk and operational delivery.
• Strengthen governance, transparency and accountability while empowering leaders to manage their functions.
• Ensure ongoing readiness for Ofsted inspection, funding compliance, audit, safeguarding and Prevent.
• Use data and insight to identify risks, guide decisions and support continuous improvement.
• Maintain high standards across curriculum, digital learning, assessment readiness and learner experience.
• Support operational efficiency, financial integrity and strong employer outcomes.
• Work with the Client Partnership Manager to strengthen client satisfaction, alumni experience and demonstrate programme value.
• Oversee a consistent, joined-up learner and client experience across the full programme journey, from onboarding through to completion and alumni engagement.
• Ensure operational decisions protect continuity, are clearly justified and support positive learner and client outcomes.
• Lead teams confidently through growth, policy change and sector reform.
• Protect the integrity, values and reputation of KnowledgeBrief, ensuring decisions reflect our culture and strategic direction.
• Build on existing strengths, using thoughtful, proportionate improvements to make good practice even better.

Benefits

• Competitive senior leadership salary
• Opportunity to undertake a fully funded Chartered leadership or management qualification
• Strategic influence across the organisation, reporting directly to the CEO
• 5.6 weeks annual leave entitlement, plus bank holidays
• Paid company closure over the winter holidays
• 2 weeks full sick pay per year
• Regular London meet‑ups for collaboration, development, and team connection
• A values‑driven culture that prioritises psychological safety, evidence‑based practice, and learner impact

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed