Head of AI Products & Agentic Solutions (US - Remote)

ContinuumGlobal, Inc

3d•$220,000 - $260,000•Remote

About The Position

ContinuumGlobal is an AI-enabled engagement marketing agency that helps global brands deliver personalized customer experiences at scale using its proprietary Smart Marketing Engine™, built on Google Gemini. The company is transitioning from a service-led model to a platform-enabled one and is seeking a Head of AI Products & Agentic Solutions to lead this transformation. This role will own the vision, roadmap, and delivery of the Smart Marketing Engine and the emerging Agentic AI Platform, ensuring clients can operationalize AI securely, responsibly, and at scale. The position requires a blend of product leadership, AI expertise, and enterprise software knowledge, with the ability to translate AI operating models and client needs into scalable products and reusable AI agents. The ideal candidate will be comfortable with long-term strategy, engineering partnerships, client engagement, and shaping the future of AI-powered marketing operations.

Requirements

10+ years of experience leading enterprise software, SaaS, or AI product organizations, with a track record of building and scaling AI-powered products or platforms.
Deep understanding of generative AI, agentic systems, large language models (LLMs), orchestration frameworks, and enterprise AI architecture.
Experience working with cross-functional teams across product, engineering, strategy, customer success, and sales in a fast-moving environment.
Demonstrated ability to translate complex business challenges into scalable technology solutions and to communicate those solutions clearly to both technical and non-technical audiences.
Experience working with Fortune 500 organizations and navigating enterprise software implementations, including procurement, security, and compliance requirements.
Strong executive communication, strategic thinking, and leadership skills.
Work authorization in the US that does not now or will not in the future require sponsorship of a visa for employment authorization in the US.

Nice To Haves

Background in marketing technology, digital transformation, or management consulting.
Familiarity with email and CRM platforms, customer data platforms (CDPs), and the broader engagement marketing technology stack.
Experience building AI products in regulated or high-compliance enterprise environments.
Comfort operating in a smaller, high-growth company where you will be both a strategist and a builder.

Responsibilities

Define and execute the product vision and multi-year roadmap for the Smart Marketing Engine and ContinuumGlobal’s Agentic AI Platform.
Prioritize product investments based on client needs, market trends, emerging AI capabilities, and business value.
Drive innovation by evaluating emerging AI technologies, models, and frameworks, incorporating them into the roadmap where they create genuine client and business advantage.
Define and measure product success through adoption metrics, client outcomes, operational efficiency, and business impact.
Partner with Strategy, Sales and Client Services to productize successful AI solutions into repeatable offerings that can be scaled across clients and industries.
Lead the team responsible for designing, building, testing and deploying AI agents and multi-agent workflows, establishing a repeatable development approach that allows ContinuumGlobal to rapidly move client use cases from strategy into production.
Establish standards for AI governance, quality, security, monitoring, and lifecycle management across the platform.
Work closely with AI engineering, product management, and customer-facing teams to deliver enterprise-grade AI solutions that meet the expectations of sophisticated global clients.
Translate complex business and marketing challenges into scalable, practical technology solutions.
Partner with the Head of Strategy to translate AI operating models and client recommendations into scalable product capabilities and implementation approaches.
Support client engagements directly by providing product leadership, technical guidance, and executive-level thought leadership.
Represent the product vision externally with Fortune 500 clients, positioning ContinuumGlobal as a credible and differentiated AI partner in the engagement marketing space.
Build, mentor, and lead a high-performing team responsible for AI product strategy, platform innovation, and successful product delivery.
Foster a culture of intellectual curiosity, rigorous execution, and client-centricity within the product organization.
Partner across engineering, client services, sales, and the broader leadership team to align product priorities with company growth objectives.