Head Lifeguard

City of Collinsville•Collinsville, IL
•Onsite

About The Position

Head Lifeguards help ensure the safety, cleanliness, and operation of Collinsville Aqua Park, its attractions, guests, and staff through a constant on-deck presence and excellent customer service. They support the management team with programs, events, staff training, and daily operations. Each Head Lifeguard is assigned a specialty based on their strengths and experience and works closely with the respective manager to support oversight of that specialty throughout the season. This is a seasonal, part-time hourly position. Most working hours occur from mid-April through mid-September, though some responsibilities may begin as early as November for the upcoming season. The rate is $17.00 per hour.

Requirements

  • Must be at least 17 years of age.
  • Current StarGuard Elite certifications. Certification may be obtained through the City of Collinsville, but employment cannot be provided without certification.
  • Certification must include the ability to pass all in-water skills tests in depths of at least 9 feet.
  • At least 2–4 years of lifeguarding experience.
  • Basic knowledge of lifeguarding best practices, swim lessons, aquatic programs, and pool maintenance, with the ability to teach these skills to subordinate staff, or the ability to learn these practices.
  • Flexible scheduling that accommodates early mornings, late nights, weekends, and holidays.
  • Ability to work effectively with supervisors, staff, and guests.
  • Ability to act quickly, competently, and effectively during emergencies.
  • Ability to walk, run, stand, sit, and complete a variety of motor skills.
  • Ability to walk and/or stand on concrete for most of a shift.
  • Ability to bend to the floor and reach overhead.
  • Ability to regularly lift and carry 30–70 pounds to chest height.
  • Ability to hear and see well.
  • Exceptional punctuality and attendance.
  • Ability to project a positive attitude, manner, and appearance.
  • Ability to think clearly and respond appropriately in an emergency.
  • Ability to demonstrate mature judgment and ethical behavior.
  • Ability to read, write, and perform mathematical equations.
  • Ability to work with limited supervision and multitask.
  • Ability to use knowledge, critical thinking, judgment, and problem-solving skills to handle situations.
  • Ability to resolve conflict fairly, safely, and in a timely manner.
  • Ability to work staggered shift assignments as necessary, including evenings, weekends, and holidays.
  • Ability to work in hot, cold, wet, or other unpleasant outdoor conditions and in a loud, fast-paced environment.

Nice To Haves

  • Familiarity with supervision and operation of aquatics programs, swim lessons, pool maintenance, and lifeguards.
  • Proficiency with Microsoft programs, Google Suite, and other software that may benefit waterpark efficiency.
  • Team-oriented approach and a positive, can-do attitude.

Responsibilities

  • Help ensure the safety of guests and staff and consistently enforce facility rules, policies, and safety procedures.
  • Lead, supervise, and support lifeguards to ensure proper coverage and safe waterpark operations.
  • Assist with staff training, certifications, and regular in-service training.
  • Coach and guide lifeguards, provide feedback, and help address staff concerns or performance issues.
  • Assist Lifeguard Management with daily operations, staff scheduling, documentation, and other administrative tasks as needed.
  • Perform lifeguard duties and maintain required certifications.
  • Assist with aquatic programs, special events, and activities.
  • Provide excellent customer service and help create a fun, welcoming environment for guests.
  • Assist with incident response, reporting, and required facility documentation.
  • Help with pre-season facility preparation, daily upkeep, and post-season tasks.
  • Assist with social media content and promotional announcements as needed.
  • Communicate effectively with lifeguards, other aquatic staff, and management.
  • Help resolve routine operational issues and bring significant concerns to management.
  • Fill in where needed to support the overall operation of the waterpark.
  • Maintain a professional image when representing Collinsville Aqua Park and the City of Collinsville.
  • Perform other duties as assigned.
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