Head Lifeguard Part-time

Town of High River•High River, AB

5d•Onsite

About The Position

The Town of High River is seeking a Head Lifeguard (Part-time) to join their Aquatics Department. This role is crucial for ensuring the safe and smooth daily operation of swimming and aquatics programming. The Head Lifeguard will provide guidance and mentorship to lifeguards, support the Aquatics Lead and Manager of Aquatics with administrative duties such as staff scheduling and in-service planning, and conduct on-the-job training and mentoring. In addition to supervisory responsibilities, the position will also perform lifeguarding, swim instructing, and cleaning duties. The role operates within the organization's ACE (Accountable, Connected, Excellence) workplace culture, emphasizing personal ownership, clear communication, team results, and exceptional customer service.

Requirements

National Lifeguard Award (NL)
Intermediate First Aid, CPR Level C/AED
Lifesaving Society Instructor (LSI)
AFLCA Aquafitness certification/ or equivalent certification
Minimum of 2 years or 2080 hours of lifeguard experience
Demonstrated advanced lifeguarding skills
Able to open (6am or earlier) and close the pool (10pm or later) independently
Proficiency with MS Office suite of programs, knowledge of booking/recreation software used for staff scheduling, swim lesson registration and badges
Exceptional communication skills with an ability to effectively relate with all levels of aquatic staff and the public
Knowledge of Alberta Health Regulations (Pool)
Demonstrated ability to work well in a team environment
Demonstrated skills in coaching and mentoring others
Strong customer service skills with the ability to deal with the public in a positive, courteous manner
Proven experience in a similar role requiring leadership or supervision
Physically fit with the ability to lift to 50 lbs. and work in a daily routine of sitting, standing, walking, swimming, crouching and kneeling, and prolonged periods of time in the pool or on the pool deck
Ability to always meet the physical fitness standards of the National Lifeguard Award

Nice To Haves

Swim Coaching experience or certification is an asset
Previous experience as a Head Lifeguard is an asset

Responsibilities

Overall responsibility for on-shift operations including staff and patron safety, and customer service and well-being
Oversees and ensures staff operation, shift breaks, lifeguard rotations, and safety procedures while on shift
Provides feedback in a timely and effective manner to Lifeguards to improve overall guarding skills
Instructs and mentors Lifeguards in pool operations and maintenance duties using established training checklists, reference manuals, and competency forms
Assists in training new aquatics staff
Ensures the aquatics equipment and facility is clean including change rooms, deck and patron areas and maintained to standards, corrects or instructs Lifeguards to address deficiencies in a timely manner
Ensures that patrons receive excellent and seamless customer service
Acts as a shift leader and communicates and completes shift reports
Performs opening and closing pool procedures
Responsible for the safe operation of the aquatics area, ensuring adherence to Alberta Health Regulations & Lifesaving Society Standards, including ratio standards
Facilitates staff and tasks through emergency procedures and health and safety issues while on shift
Reports any deficiencies or safety concerns regarding safety equipment, facility equipment, janitorial supplies or other related supplies
Makes recommendations to the Aquatics Lead and Manager of Aquatics to increase overall efficiency and effectiveness of aquatic programs and services, supports in drafting Standard Operating Procedures and staff communications
Responds to and resolve customer concerns, elevating complex issues to the Aquatics lead
Assists the Aquatics Lead in creating staff schedules, monitors shift changes and ensues adequate coverage
Ensures accurate and up-to-date class lists and attendance sheets for swimming lessons
Promotes teambuilding and mentoring of all aquatics staff and volunteers
Teach Aquafit Classes
Performs duties of lifeguard and instructor in a professional manner
Awareness and ability to use various forms of communication such as whistles, hand signals, body language, written, phone, and radio
Ensures adherence of self and staff to the Town policies and procedures, relevant standards and legislation and the Aquatics Staff Manual
Maintains a general knowledge of all programs available at the facility