Head Lifeguard

East Bank Club • Chicago, IL

2d • Onsite

About The Position

Overseeing pools to facilitate a safe and well-run environment for all members. Has knowledge of rules and answer any questions. Ability to respond appropriately to emergency situations. Has the necessary skills to enforce pool guidelines with a kind member service approach, and lead staff by example and making assignment adjustments as necessary. Leads Summer Incentive programming including positive praise systems. Must run/assist in running monthly In-Service meetings for Lifeguarding staff.

Requirements

• Maintains current Red Cross Lifeguarding. (Current America Heart Association and Ellis certifications will be accepted until Red Cross certifications can be obtained.)
• Acquire Red Cross Lifeguard Instructor certification within 30 days after hire.
• Ability to lead by example
• Time management skills
• Ability to work well with others
• Ability to deal with members’ complaints
• Organization
• Positive attitude

Responsibilities

• Maintain an on-deck presence in our 4th Level Indoor Pool; and Outdoor Pools during summer season
• Provides training for new lifeguards and mentorship for all lifeguards
• Adjust and communicate assignments to lifeguards as weather and attendance change needs
• Ensure that lifeguards are at assigned areas and performing to EBC standards, offer direction and guidance as needed.
• Communicate staff performance issues to Director of Aquatics
• Schedule and run in-service training for Aquatics staff
• Teach or Co-Teach American Red Cross Lifeguarding (shallow water) certification classes
• Give breaks to lifeguards throughout shifts
• Observing assigned pool and pool area
• Member service recovery for any issues that arise in or around pool areas
• Relay any member relations problems to supervisors or management
• Controlling all actions around pool
• Enforcing all posted pool guidelines
• Enforcing Children’s Rules and age restrictions
• Keeping pool area and all pool storage areas clean and organized
• Picking up towels
• Moving Chairs
• Clean/ scrub pool, waterline to expansion joint
• Clean any part of the pool that is dirty throughout entire shift
• Vacuuming pools any time necessary
• Shut down pool and perform necessary cleanup whenever needed
• Arranging equipment and swim aids
• Assist Aerobics and Swim Instructors in setting up or facilitating classes including taking attendance
• Displays appropriate body language and greets members as they come to the pool
• Initiate and run employee incentive programs
• Suggests new programs and ideas for improvement
• Noticing small details around pool area that need attention
• Member relations
• Reassigning staff when pool attendance demands including sending guards home
• Communicate problems or potential problems to supervisors
• Maintaining open communication with lifeguards
• Referring employees to managers when appropriate
• All other job duties as assigned by management.

Benefits

• Paid Time Off
• 401(k) with company match up to 3%
• Value Sharing (Profit sharing)
• Holiday Bonus
• Paid Parental Leave
• Comprehensive health, vision, and dental insurance
• HSA and FSA enrollment options
• Short- & Long-Term Disability options
• Basic coverage equivalent to annual income, with voluntary options for additional coverage
• Long-Term Care options: Coverage up to 50% of annual income
• Accident and Critical Illness Insurance
• EAP (Employee Assistance Program)
• Pet Insurance through MetLife
• Free workout privileges
• Employee discounts in the Pro Shop, Spa & Salon services and in the Market
• Parking and transit benefits (pre-tax deduction)
• Access to Tickets at Work discounts
• Tuition reimbursement

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed