Head Golf Professional

Cottonwood Country Club•Holladay, UT

1d•Onsite

About The Position

The Head Golf Professional is responsible for leading all aspects of Cottonwood Country Club’s golf operation and creating an engaging, welcoming, and well-organized golf experience for members and guests. Reporting directly to the General Manager, the Head Golf Professional serves as an integral member of the Club’s senior management team and oversees daily golf operations, member play, tournaments, instructional programming, junior golf, merchandising, handicap administration, golf communications, and golf staff development. The Head Golf Professional serves as the primary ambassador of the Club’s golf program. This is a highly visible, hands-on leadership position requiring consistent interaction with members, regular participation in Club activities, and a genuine enthusiasm for building relationships. The successful candidate will continually look for creative ways to strengthen participation and elevate the overall golf experience.

Requirements

Active PGA membership, with Class A status attained or actively being pursued.
Previous experience in a private club, resort, or comparable golf operation preferred.
Demonstrated experience organizing tournaments, leagues, junior golf, instruction, and member programming.
Strong teaching and player-development experience.
Experience with club fitting, golf equipment, and retail merchandising.
Working knowledge of handicap administration, tournament software, point-of-sale systems, and golf-management technology.
Proficiency with Microsoft Office, including Word, Excel, and Outlook.
Strong financial understanding, including budgeting, forecasting, inventory management, payroll control, and capital planning.
Excellent leadership, problem-solving, organizational, written, verbal, and interpersonal communication skills.
Highly organized, detail-oriented, and capable of managing multiple priorities.
Ability to work independently while remaining a collaborative member of the management team.
Professional appearance, sound judgment, discretion, and a genuine commitment to hospitality.
Ability to appropriately handle confidential Club, member, and employee information.
Availability to work early mornings, evenings, weekends, and holidays based on the golf calendar and operational needs.
Enthusiasm for continued learning and the ability to independently research solutions to complex issues.

Nice To Haves

Previous experience in a private club, resort, or comparable golf operation preferred.

Responsibilities

Develop, organize, and facilitate weekly Men’s and Ladies’ golf programming.
Plan and execute the Club’s annual calendar of golf tournaments, invitationals, social events, clinics, and monthly member events.
Lead the Men’s and Women’s Invitational Tournaments and other signature golf events.
Develop creative formats and programs that encourage participation among golfers of varying ages, interests, and skill levels.
Provide programming for adults, juniors, seniors, beginners, and experienced golfers.
Maintain a highly visible, engaging, and approachable presence during member play, leagues, tournaments, and golf-related events.
Regularly play golf with members of different ages and skill levels to build relationships, encourage participation, and better understand the member experience.
Communicate golf schedules, policies, tournament information, and program updates clearly and professionally.
Educate members and guests regarding golf course policies, etiquette, pace of play, and responsible course stewardship.
Regularly evaluate participation and member feedback to improve existing programs and introduce new experiences.
Build an inclusive golf culture that promotes enjoyment, community, and a strong sense of belonging.
Provide high-quality private and group instruction for members of all ages and skill levels.
Develop and facilitate summer junior golf programming for a variety of ages and abilities.
Create player-development opportunities that make golf approachable, enjoyable, and engaging.
Develop and promote clinics, private lessons, group instruction, and other player-development programs.
Maintain current knowledge of teaching methods, technology, equipment, and golf industry trends.
Provide professional club-fitting services and equipment recommendations.
Establish appropriate annual goals for instructional participation and revenue.
Promote instruction and player-development programs through consistent member communication and personal engagement.
Oversee daily golf operations and ensure members and guests receive attentive, friendly, and professional service.
Coordinate tournament registration, pairings, scoring, rules, awards, and event execution.
Maintain the Club’s member handicap system and assist members with handicap-related questions.
Ensure golf events are properly planned, staffed, promoted, communicated, and financially managed.
Collaborate with other department heads to coordinate food and beverage service, event setup, communications, and other operational needs.
Conduct post-event evaluations for major tournaments and events, including participation, member feedback, revenue, expenses, and opportunities for improvement.
Maintain accurate operational records, participation information, event results, and golf-related reports.
Establish and monitor annual goals for tournament participation, instructional activity, merchandise performance, and overall member engagement.
Actively promote golf programs, clinics, tournaments, instruction, merchandise, and special events.
Work with the Club’s Membership and Marketing team to develop timely and professional golf communications.
Ensure golf information provided through the Club’s website, mobile application, emails, calendars, and other communication channels is accurate and current.
Use participation trends, member feedback, and operational results to strengthen future programming and communications.
Promote golf as an important social and recreational component of the overall Cottonwood Country Club experience.
Design and manage an annual merchandising program that includes apparel, accessories, golf equipment, and other soft and hard goods.
Maintain a merchandise selection that reflects current styles, member preferences, and the Cottonwood Country Club brand.
Pursue creative and innovative merchandising opportunities that generate member interest and strengthen retail performance.
Develop relationships with vendors and negotiate appropriate pricing, purchasing terms, and delivery schedules.
Establish and monitor annual merchandise sales, margin, and inventory-turnover goals.
Monitor sales, inventory levels, margins, shrinkage, and merchandise turnover.
Conduct accurate inventory counts and provide monthly inventory reporting to the accounting team.
Maintain an attractive, organized, and professionally presented retail environment.
Assist with the preparation and management of the annual golf operating budget.
Develop accurate revenue and expense forecasts for golf programming, tournaments, instruction, payroll, and merchandise.
Monitor departmental financial performance and respond promptly to budget variances.
Establish appropriate pricing for tournaments, instructional programs, retail merchandise, and other golf services.
Review participation, revenue, expenses, and overall program performance to support informed decisions.
Identify and plan for long-term golf-related equipment, technology, facility, and capital needs.
Protect Club assets and maintain strong internal controls over inventory, cash handling, billing, purchasing, and financial reporting.
Recruit, hire, train, schedule, supervise, and evaluate golf employees.
Establish clear service standards and hold the golf team accountable for consistently meeting them.
Conduct regular departmental meetings to maintain strong communication, consistent procedures, and clear expectations.
Provide ongoing coaching, feedback, and professional-development opportunities.
Inspire and empower employees while fostering a culture of accountability, professional growth, and shared success.
Foster a positive workplace culture built on teamwork, professionalism, respect, integrity, and accountability.
Ensure golf employees understand Club policies, member-service expectations, and their individual responsibilities.
Manage departmental scheduling and payroll responsibly while maintaining appropriate service levels.
Work cooperatively with all Club departments to provide a seamless member and guest experience.
Maintain a strong, collaborative working relationship with the Golf Course Superintendent.
Assist in planning the annual golf course maintenance program and golf calendar.
Coordinate course closures, maintenance schedules, tournaments, and special events.
Communicate course conditions and maintenance activities to members in a timely and professional manner.
Support the Superintendent’s efforts to protect playing conditions and encourage proper member stewardship of the course.
Serve as the staff liaison to the Golf Committee.
Work directly with the Golf Committee Chair and General Manager to prepare agendas and guide productive monthly discussions.
Provide accurate updates regarding programming, participation, financial performance, course matters, and upcoming events.
Follow through promptly on appropriate committee recommendations and action items.
Participate actively in management meetings and contribute to broader Club planning and decision-making.
Handle confidential member, employee, and Club information with discretion and professionalism.
Demonstrate sound judgment and uphold the highest standards of integrity and ethical conduct.
Perform other duties and responsibilities as assigned by the General Manager.

Benefits

Competitive salary commensurate with experience and qualifications.
Performance-based bonus opportunity.
Golf instruction and club-fitting income opportunities.
Medical, dental, and vision insurance, with the Club covering a substantial portion of the overall cost.
Paid time off and floating holidays.
IRA retirement plan.
Cell phone reimbursement.
Professional uniform and apparel allowance.
PGA membership and professional association support.
Continuing education and approved industry conference support.
Employee meals and Club-related discounts.