PGA Head Golf Facility Professional
About The Position
The PGA Head Golf Professional serves as the primary leader and ambassador of the golf facility, responsible for delivering an exceptional golfing experience to members and guests. This role involves overseeing all golf operations, including instruction, tournament coordination, merchandising, and staff management, to ensure smooth and efficient daily functioning. The Head Golf Professional plays a critical role in promoting the game of golf, fostering community engagement, and driving revenue growth through innovative programming and superior customer service. Acts as a mentor and leader to the golf staff, cultivating a positive and professional work environment that supports continuous development. Ultimately, this position is pivotal in maintaining the facility’s reputation for excellence and enhancing the overall enjoyment and satisfaction of all customers.
Requirements
- Current membership in the Professional Golfers' Association of America (PGA) as a Class A Professional.
- Proven experience in golf operations management, preferably as a Head Golf Professional or Assistant Golf Professional.
- Strong knowledge of golf instruction techniques and player development.
- Excellent leadership and interpersonal skills with the ability to manage and motivate a diverse team.
- Demonstrated ability to manage budgets, merchandising, and event planning effectively.
- Meticulous attention to detail.
- Must exhibit excellence in Customer Service with all customers.
Nice To Haves
- Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience, preferred
- Experience working in a private club, public or resort golf facility.
- Certification in golf instruction or coaching beyond PGA membership.
- Proficiency with golf management software and point-of-sale systems.
- Background in marketing or business development related to golf operations.
- Knowledge of golf course maintenance and agronomy principles.
Responsibilities
- Manage and oversee all aspects of golf operations, including tee time scheduling, golf shop merchandising, and equipment maintenance.
- Provide high-quality club fitting, golf instruction and coaching to players of all skill levels, from beginners to advanced golfers.
- Plan, organize, and execute golf tournaments, leagues, and special events to engage members and attract new clientele.
- Recruit, train, and supervise golf staff, including assistant professionals, and other staff, ensuring adherence to PGA standards.
- Work collaboratively with Golf Operations and Marketing to develop and implement marketing strategies to promote the golf facility and increase participation and revenue.
- Maintain strong relationships with members, guests, and vendors to ensure exceptional service and operational efficiency.
- Manage budgets, financial reporting, and inventory control to optimize profitability and resource allocation.
- Stays current with PGA regulations, industry trends, and best practices to continuously improve the golf program.
- Collects facilities retail merchandise sales and associated golf fees.
- Performs personnel tasks including recruitment, training, evaluations, and recommendations for discharge.
- Prepares daily cash reports and maintains proper cash on hand.
- Conducts staff meeting for updating information on safety, policy and procedures.
- Maintains proper merchandise inventory.
- Maintains facility for cleanliness and proper appearance.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
