Head Fitness Coach
About The Position
The OTF Louisiana Head Coach takes pride in being a key studio leader, a resourceful mentor to OT staff, and in being aligned with the Studio goals & with the Studio Manager. They own the OTF trifecta: Gets It. Wants It. and Has the Capacity to Do it. Head Coaches are responsible for providing leadership, education, and daily direction to the fitness team. With a strong focus on customer service, fitness leadership, and member sales and retention, Head Coaches work in tandem with the Studio Manager and Regional Fitness Director to ensure members enjoy a consistent Orangetheory experience. Ideal candidates have strong communication, leadership, and customer service skills. The Head Coach must be able to own member satisfaction and retention, develop a strong, cohesive fitness coach team, and be the primary resource for all things Orangetheory FITNESS within the studio.
Requirements
- Hold and maintain a current fitness certification from an education company approved by Orangetheory Fitness
- Be AED/CPR certified
- Have a functional knowledge of heart rate-based training.
Responsibilities
- Partner with the Studio Manager and Regional Leadership to ensure the success of the studio
- Responsible for creating a positive, high energy, respectful OTF studio environment
- Leading member engagement & in-studio marketing (referrals) and events to drive growth
- Co-responsibility (w SM) for marketing and community outreach to grow the business
- Responsible for building OTF pre-bookings, attendance, retaining current clientele and achieving monthly revenue goals
- Leads or assists Sales Associates with studio tours & sales and stays current with pricing options and promotions
- Responsible for follow up communication with new, current, and former OTF studio clients
- Handles member concerns in a professional, objective manner with the goal of resolution
- Responsible for managing all aspects of the fitness staff & recruiting new coaches
- Evaluate fitness staff to OTF standards and using the Coach Accountability Matrix
- Responsible for the studio’s class schedule and coach schedules in WiW & MBO Timeclocks
- Responsible for organization and cleanliness of the studio, including AED pads and First Aid Cabinet
- Understands MBO & OTF Mobile App, and troubleshoots OTConnect & A/V systems
- Conducts monthly fitness staff meetings and attends all relative, mandatory webinars and other requested meetings
- Handles fitness staff concerns in a professional, objective manner with the goal of resolution
- Coaches between 10-15 OTF workouts per week, including 1 weekend day
- Must be flexible and willing to work weekends, events, and when needed to support the studio
- Maintain current, active employee files (e.g. resume, CPR cards, fitness certifications, disciplinary items, emergency contact info, etc.)
- Non-coaching management duties entail 15 hours per week on average.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
