Head Coach & Community Manager - Santana Row, CA

[solidcore]San Jose, CA
Onsite

About The Position

[solidcore] is seeking a Head Coach who is passionate about the [solidcore] brand and workout to join their team. This role reports to the Area Manager and is responsible for supporting the studio's success and contributing to [solidcore]'s mission. The Head Coach is expected to embody the qualities of an exceptional coach, leading an average of eight classes per week. This position focuses on delivering a best-in-class experience, setting high standards for other coaches, and providing significant coach development through consistent feedback and support during new coach trainings.

Requirements

  • This is a permanent, exempt, full-time position with an expected 40 hours per week (including 8 classes coached).
  • Flexible and variable availability including weekends & holidays with ability to accommodate coach training schedules & the fluctuating needs of the business.
  • Ability to lift / carry a minimum of 30 pounds.
  • Proficiency in g-Suite and MS office, specifically excel and google sheets.
  • Optimism and hard work with a love for health, fitness, and the [solidcore] workout.
  • Passionate about helping others become the strongest version of themselves and achieve their goals.
  • Passionate about building relationships and developing teams, creating an environment that fosters growth.
  • Ability to thrive in a fast-paced, people-focused, entrepreneurial environment.
  • 1-2 years prior group fitness experience.
  • Outgoing and personable with a desire to build relationships within and outside the [solidcore] community.
  • Team player with a positive attitude.
  • Genuine desire to inspire and motivate others.
  • Reliable and professional.
  • Comfortable on a mic leading a fast-paced class with loud music and lots of energy in the room.
  • Ability to model the [solidcore] brand and culture and serve as a lead representative of the [solidcore] community.
  • Superior client relations and communication skills.

Responsibilities

  • Serving as the [solidcore] studio’s lead coach, maintaining a full schedule of 8 classes per week.
  • Serving as an example and setting the expectations for new and existing coaches.
  • Delivering a best-in-class fitness and customer service experience consistent with [solidcore] standards.
  • Meeting company utilization & retention expectations on both an individual level and for the studio as a whole.
  • Taking direction from the Area Manager to assist with day-to-day operations of the studio.
  • Lead outreach and marketing efforts as necessary to scout new clients and create long-term partnerships in the community.
  • Providing coach development to a team of coaches, delivering informal/formal feedback & assisting new coach trainings with in-person support.
  • Assisting as needed with responses to client requests and resolving concerns promptly and effectively.
  • Maintaining product knowledge for all studio retail operations, including class packages, current promotions, and apparel.
  • Executing routine operational tasks including, but not limited to ordering supplies, conducting inventory, and maintaining sales logs.
  • Ensuring the studio and equipment remain impeccable and fully-functioning at all times.
  • Other duties and projects as assigned and as needed.

Benefits

  • Compensation beginning at $78,000 per year
  • Flexible PTO
  • Full coverage health, dental, & vision insurance
  • 401k with employer match
  • Cellphone stipend
  • Free drop-in classes
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