Head Clerk - Revenue Waybilling

Norfolk Southern Corp.•Atlanta, GA

23h•$384•Onsite

About The Position

Responsible for producing necessary documents relating to the movement of rail shipments and the protection of associated revenues. This position requires union membership with mandatory associated membership dues and the establishment of clerical seniority. Initially, this position will report at 650 West Peachtree St. in Midtown Atlanta, GA. Candidates should expect on the job training. Collective bargaining rules and clerical seniority will govern the hours of service and working conditions/requirements. Wage rates, benefits, and other duties are governed by the applicable TCU collective bargaining agreement.

Requirements

Minimum 2 years of customer service experience
Experience with invoicing or billing
MS Excel/Spreadsheets
MS Outlook
MS Word/Word Processing
Ability to type 40 Words Per Minute
Strong interpersonal and customer service skills
Attention to detail and ability to work independently
Strong verbal and written communication skills
Ability to multi-task and adjust priorities
Capable of lifting 50+ pounds
Must pass background screening and post-offer medical examinations, including drug tests

Nice To Haves

Bachelor's Degree (BBA)

Responsibilities

Producing necessary documentation relating to the movement of rail shipments and the protection of associated revenues.
Becoming familiar with procedures required to produce such documentation.
Troubleshooting customer billing request issues.
Professionally communicating with customers and internal departments to resolve billing requests.
Understanding and following enforcing safety rules and processes.
Ordering material, using a forklift, and storing items in the appropriate location.