Head Budtender- Dillon

Native Roots • Silverthorne, CO

2d • $24 - $25 • Onsite

About The Position

The Head Budtender is a seasoned professional and expert in providing exceptional customer service, playing a vital role in elevating the retail experience at Native Roots. Beyond standard budtender responsibilities, this position provides critical support for daily store operations, acting as a resource to the team and ensuring strict adherence to company standards and regulatory compliance.

Requirements

• 6 months of customer service and/or sales experience.
• 6 months experience utilizing METRC.
• Experience with retail POS systems.
• High school diploma, GED, or equivalent experience.
• Must hold or obtain a valid Colorado Marijuana Enforcement Division (MED) Employee Badge.
• Strong verbal communication skills.
• Strong customer service skills.
• Strong critical thinking and problem-solving skills.

Nice To Haves

• 2 years of customer service and/or sales experience.
• Experience with Cannabis POS system.
• Cannabis knowledge or cannabis industry experience.
• Proficiency using Google Suite and/or Microsoft Office programs including Gmail, Calendar Docs, Sheets, Word, and Excel.
• Knowledge of local and state laws related to cannabis sales including Marijuana Enforcement Division (MED) regulations.

Responsibilities

• Supports in executing all recreational and medical cannabis sales operations and managing personnel within their retail location(s).
• Assists in managing daily store opening and closing procedures as necessary.
• Helps drive the sales goals and objectives throughout daily operations.
• Provides escalated guidance to customers as needed including resolving customer complaints.
• Supports with ensuring that processes and procedures are compliant to internal policies and standards as well as local and state regulations.
• Performs daily cash verifications and recordings.
• Assists with intake of deliveries, transfers, and inventory management.
• Greets and checks in customers and patients.
• Engages with patients and customers to understand their wellness needs and recommends products.
• Educates customers and patients on the uses of cannabis products to meet their desired effects.
• Maintains the cleanliness and organization of the store including organizing products and inventory, sweeping, mopping, and dusting.
• Performs sales transactions including cash handling, using POS system, and compliantly packaging and labeling products.
• Enters or modifies customer/patient information in POS System.
• Other duties as assigned.

Benefits

• Paid time off (PTO) immediately; starting at 2.5 weeks per year.
• Health, dental, vision, life, LTD, accident, and critical illness insurance plans.
• Retirement plans available after 6 months of employment.
• Earned Wage Access via ZayZoon.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED