Head Barista

Hutch & Waldo•New York, NY

43d•Onsite

About The Position

Hutch and Waldo are looking for a dynamic head barista with experience in high-volume, fast-paced environments. This role is ideal for a knowledgeable hospitality professional with a passion for coffee and cafe culture. Hutch and Waldo's success is driven by its people; they build and develop strong teams to deliver excellence, ensuring continued growth and success. They invest in their people, drawing on their talents, passion, and imagination to define new experiences and create a culture of opportunity and success. Hutch and Waldo aim to embody the values and ethos of the fresh food community through their menu and hospitality style, striving to bring a piece of that special feeling into their restaurants daily. Founded in 2016 and inspired by their roots in Sydney, Australia, Hutch and Waldo are passionate and proud of their community and support businesses they believe in, including local producers, with a focus on preparing fresh and simple food. Their priority is ensuring a second-to-none guest experience and supplying the best products in a fun, non-attitude environment. They value connecting authentically with the community and encourage staff to let their personalities shine. The ideal candidate is committed to embedding themselves in the team and enjoys sharing their skills and knowledge. Reporting directly to the general manager, this role will elevate the cafe's efficient service and product delivery without compromise. The venues are high-energy, requiring experience in high-volume settings and a willingness to be challenged daily. They do not compromise on memorable service, outstanding quality, and products.

Requirements

Minimum of 2+ years of hospitality experience.
Experience working in a similar venue with multiple offerings will be highly valued.
Fun & energetic personality.
Has a passion for coffee and a dynamic beverage program.
Focus on bringing a team together for a common purpose.
A thirst for problem solving and thrives on going over and above.
Knowledge and skills to develop staff around the product, service skills, team culture and guest relationships.
Understands what cafe culture is and wants to add to the conversation.

Responsibilities

Leading from the front and consistently delivering an exceptional experience to our guests through product and service.
Aware of the coffee and milk quality before open and informing management of any changes and additions.
Upskilling teams around you and inspiring new members to learn and grow.
Taking ownership of the machine and being aware of what is required for a doh inspection.
Engage with as many guests as possible and use eye contact when appropriate.
Maintaining training programs, and mentoring the FOH team to drive results.
Being aware on when to ask for help and know how to shift gears when needed.
Find new ways to improve systems and develop a welcoming workplace.