HCP Evaluator (PT 10-20 hrs)

Hippocratic AI

7d

About The Position

We are seeking an HCP Sales Evaluator to review and assess HCP-facing Voice AI sales interactions. In this contractor role, you will listen to and interact with AI-led sales calls and evaluate whether the agent communicates effectively, handles objections appropriately, and operates within expected commercial and compliance standards. This role is ideal for someone with hands-on experience in pharma sales or inside/virtual sales, who understands what effective selling to HCPs sounds like and is comfortable making judgment calls on sales quality, messaging, and professionalism. You’ll work on a flexible schedule, typically averaging 10–20 hours per week, reviewing calls and documenting structured feedback across predefined evaluation criteria.

Requirements

• 2–5+ years of experience in pharma sales, medical device sales, or inside/virtual HCP-facing sales roles.
• Direct experience communicating with HCPs in a commercial sales context.
• Strong written and verbal communication skills.
• Ability to make clear, precise judgment calls when evaluating sales performance.
• Fluency in English.
• Reliable access to a computer and high-speed internet.

Nice To Haves

• Experience reviewing recorded sales calls for quality or performance.
• Familiarity with virtual detailing platforms, CRMs, or call review tools.
• Experience selling specialty or complex therapies.
• Exposure to regulated commercial environments.
• Experience with digital or AI-enabled sales tools.

Responsibilities

• Listen to and evaluate HCP-facing Voice AI sales calls, including prospecting, detailing, objection handling, and follow-up.
• Assess sales effectiveness, message clarity, professionalism, and appropriate compliance behavior.
• Identify weak messaging, poor objection handling, or inappropriate sales tactics.
• Score calls using defined rubrics and provide clear, actionable feedback.
• Flag potential performance or compliance risks.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed