HCOP Navigator-Admin College of Health Prof

University of Tennessee•Memphis, TN

About The Position

Under the supervision of the Associate Professor of Physical Therapy, the HCOP Navigator is a mentor and coach, who functions primarily to assist students in linking academic, personal, and professional goals to ensure persistence to graduation. The position serves as a liaison to services and resources on campus and in the community and is vital to developing the key data points needed to ensure program completion. This is a grant-funded position funded until August 31, 2028.

Requirements

Bachelor's Degree.
Two (2) years of experience in academic advising, student success coaching, delivering direct support/services to students in a higher education setting with student body or related experience; OR Master’s Degree in lieu of experience; OR a combination of education and experience to equal six (6) years.
Must have a valid Driver’s License.
Ability to manage a caseload system of advising.
Strong interpersonal and communication skills, both written and verbal.
Ability to maintain confidentiality and appropriately handle sensitive information.
Strong organizational skills, including the ability to manage competing tasks and priorities while maintaining complete and accurate records.
Proficient Microsoft Office and database management skills.
Ability to build effective working relationships at all levels across the organization.
Ability to work effectively with the community.

Nice To Haves

Master's Degree in Education or Counseling preferred.
(TRANSCRIPT REQUIRED)

Responsibilities

Provides student success services to students and potential students at the College, including, but not limited to career planning, educational advising, assistance with registration, financial aid application, transfer information, placement information, and other program activities.
Build relationships with students to achieve their identified goals and objects.
Assist students in planning educational programs compatible with their interests, needs, and abilities.
Supports annual recruitment of students.
Assists students in identifying factors that contribute to lack of academic progress, helps students examine alternatives, and applies appropriate retention strategies to support students' efforts.
Strategizes with faculty and other college staff as needed to improve support student success.
Maintains accurate tracking data and notes for each assigned student, recommending appropriate referrals and opportunity programs.
Assists with orientation and/or program activities.
Assists with recruiting, training, matching, and monitoring of mentors and peer tutors.
Conducts career advising, to include a discussion of job descriptions, median hourly wages as well as length of training required.
Performs other duties as assigned.