HCM Manager

World Wide Technology Healthcare Solutions • Jenks, OK

1d

About The Position

World Wide
Technology (WWT) is
seeking
an experienced and visionary HCM Manager
to lead and develop our Human Capital Management teams,
including
ServiceNow,
HR,
Incentive Compensation, and Time & Attendance
functions. This role
is responsible for
driving strategic initiatives, fostering
a culture of collaboration and innovation, and ensuring the delivery of
high-quality solutions that support our business
objectives
and core values.

The Internal WWT IT team is the backbone of our company’s technological
infrastructure, ensuring seamless operations and continuous innovation. Our team
is dedicated to managing and supporting the company’s technology infrastructure,
ensuring the smooth operation of hardware, software, networks, and data systems,
while providing top-notch technical support to employees.
By joining the Internal WWT IT team, you will play a crucial role
in
maintaining
the efficiency and security of our IT environment, enabling the
company to achieve its strategic goals. The Internal IT team offers the
opportunity to work in a dynamic and collaborative environment, where your
contributions will have a direct impact on the company's success. If you are
passionate about technology and eager to take on new challenges, we encourage
you to apply and join our team.

Requirements

• Bachelor’s degree in Human Resources, Business Management, MIS, or related field.
• 5+ years of management experience in enterprise-level HCM, HRIS, or related IT solutions.
• Demonstrated success leading and developing technical and functional teams.
• Deep understanding of HR, Incentive Compensation, and Time & Attendance business processes and technologies (e.g., ADP Vantage, Callidus, Oracle Cloud, UKG WFM Pro, ServiceNow, or similar systems).
• Proficiency in the Software Development Lifecycle and Agile, Lean, and Scrum methodologies.
• Strong project management, problem-solving, and communication skills.
• Experience managing cross-functional projects and initiatives.

Responsibilities

• Lead, mentor, and develop multiple team leads and their teams (HR & Incentive Compensation, Time & Attendance, and ServiceNow Delivery), located in the US and internationally.
• Foster an inclusive, collaborative, and high-performance culture aligned with WWT’s core values.
• Conduct regular 1-on-1s, provide coaching, and support career development for direct reports.
• Oversee hiring, performance management, and team member recognition.
• Set vision and strategy for HCM systems and processes, ensuring alignment with business goals.
• Oversee the design, implementation, and support of complex solutions across Human Resources, Incentive Compensation, and Time & Attendance domains.
• Collaborate with IT, architecture, infrastructure, and business stakeholders to deliver innovative solutions.
• Ensure teams meet commitments while adhering to organizational quality, methodology, and architecture standards.
• Proactively identify and resolve issues impacting delivery and team effectiveness.
• Champion continuous improvement, diversity, and quality within and across teams.
• Escalate and remove impediments to maximize team performance.
• Communicate effectively across all levels of the organization, translating technical and process details for diverse audiences.
• Partner with Product Owners, Scrum Coaches, and other leaders to drive efficient value delivery.

Benefits

• Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager