HCA Development Manager

Windward Life Care•San Diego, CA

20d•$35 - $42•Hybrid

About The Position

Windward Life Care is seeking an HCA Development Manager (30 hours per week) to join their team. This role is responsible for all Home Care Aide (HCA) training programs, clinical skill evaluation, and performance supervision. The company is a local, well-established organization with a small-team environment, serving San Diego County for 22 years. They are a group of trusted Aging Life Care ® and in-home care professionals with a premier reputation, offering geriatric care management and non-medical home care services. Their mission is to improve the lives of older and disabled adults by fostering a lifelong sense of purpose and maximizing independence. The HCA Development Manager will report to the Vice President, Operations.

Requirements

2+ years of hands-on experience in Nursing, Physical Therapy, or Occupational Therapy within the past 5 years, including body mechanics/transfers, personal care, general safety
2+ years of paid clinical experience with older or disabled adults with complex medical, cognitive and/or behavioral health needs
2+ years of experience supervising clinical staff
At least one of the following licenses active and in good standing within the past 5 years: LVN, RN, OT, OTA, COTA/L, PT, PTA
Expertise and comfort level with proper transfer body mechanics, related devices (such as Hoyer lift) and personal care techniques is such that you can teach others
Ability to lift, push and pull up to 40 lbs. unassisted
Excellent communication, presentation and public speaking skills, emphasizing the ability to create a supportive and welcoming learning environment
Excellent time management, problem-solving skills, and work ethic
Ability to work collaboratively with multiple departments
Ability to lead a team of Home Care Aides with a variety of backgrounds and educational experiences
Active driver’s license, clean driving record, and reliable vehicle
Moderate + technology proficiency, including use of cell phone apps and web-based office systems, such as Google Workspace
Ability to pass Home Care Services Bureau background and driving checks

Responsibilities

Develop curriculum and evaluation system for HCA skills, including proper body mechanics for transferring and repositioning clients, activities of daily living (ADLs), personal/incontinence care, and managing challenging behaviors related to common client conditions (such as dementia)
Create a welcoming, interactive environment in which HCAs can learn
Present material in a clear, engaging style
Organize teaching schedule
Collaborate with HR, Staffing, Clinical, and other internal team members to ensure sessions run smoothly
Act as the direct supervisor for all Home Care Aides (currently, approximately 100), collaborating with Care Managers and HR and Staffing Departments to manage performance, participate in coachings and performance reviews, build positive working relationships and support employee retention efforts
Evaluate HCA clinical skills upon hire, including proper body mechanics for transferring/repositioning clients, ADLs, personal/incontinence care, and managing challenging behaviors related to common client conditions (such as dementia)
Select and assign ongoing online HCA training sessions in compliance with current Home Care Services Bureau (HCSB) standards
Perform on-site check-in visits with HCAs working in client homes; follow up on working environment or performance-related concerns as needed
Collaborate with HR Department, Care Managers and other team members on HCA performance evaluations
Participate in HCA performance support, counseling and disciplinary processes as needed
Support the company mission statement and philosophy to promote quality, efficient, comprehensive, compassionate, and effective client care