HBCT Clinical Care Advisor - BH/BH Crisis - Region 1

Elevance Health•Waynesville, NC

11d•Hybrid

About The Position

This position is responsible for providing expert guidance, support, and consultation for members within the Children and Families Specialty Plan focused on behavioral health and crisis intervention strategies within Region 1. The BH/BH Crisis Clinical Care Advisor utilizes clinical expertise to provide guidance to care management and/or Care Teams around care decisions, identifying care gaps, promoting least restrictive and most appropriate care settings, and ensuring interventions are evidence-based and trauma-informed. Collaboration with multi-disciplinary teams, including internal teams and external stakeholders, to ensure appropriate clinical considerations are informing care planning and execution of services. This position is responsible for supporting care management teams across Region 1 with the development, implementation and coordination of comprehensive clinical responses designed to effectively manage the health and wellness outcomes of youth receiving foster care and adoption assistance. Location: Must reside in North Carolina or within 40 miles of the North Carolina state border. This position serves Region 1, the westernmost DSS region in the state, encompassing the mountain counties and serving as one of the seven Child Welfare regional support areas established by NCDHHS. Consisting of the following counties: Buncombe, Cherokee, Clay, Graham, Haywood, Henderson, Jackson, Macon, Madison, Mitchell, Polk, Swain, Transylvania, and Yancey. Field: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless accommodation is granted as required by law. The HBCT Clinical Care Advisor - BH/BH Crisis is responsible for performing case management telephonically and/or by home visits within the scope of licensure for special programs, such as Foster Care. Manages overall healthcare costs for the designated population via integrated (physical health/behavioral health) case management and whole person health.

Requirements

Requires MS/MA in social work, counseling, or a related behavioral health field or a degree in nursing and minimum of 3 years of clinical experience in social work counseling with broad range of experience with complex psychiatric and substance abuse or substance abuse disorder treatment; or any combination of education and experience, which would provide an equivalent background.
Requires an active, current and valid license as an RN, LCSW (as applicable by state law and scope of practice), LMHC, LPC (as allowed by applicable state laws), LMFT, or Clinical Psychologist to practice as a health professional within the scope of licensure in applicable states or territory of the United States.

Nice To Haves

Experience working with specialty populations preferred.
Clinical experience in social work counseling with a broad range of complex psychiatric/substance abuse and/or medical disorders preferred.
For Government business only, LAPC, LAMFT, LMSW (as allowed by applicable state laws) is also acceptable in addition to other licensure referenced above; and any other state or federal requirements that may apply.

Responsibilities

Conducts assessments to identify individual needs.
Develops comprehensive care plan to address objectives and goals as identified during assessment.
Supports member access to appropriate quality and cost effective care and modifies plan(s) as needed.
Coordinates with internal and external resources to meet identified needs of the member in terms of integrated (physical and behavioral) whole person care.
Coordinates social determinants of health to meet the needs of the member and incorporates that into care planning.
Works closely with various state agencies.
Maintains knowledge of the system of care philosophy; a spectrum of effective, community-based services and supports for those with or at risk for mental health or other challenges and their families, that is organized into a coordinated network.
Builds meaningful partnerships with designated populations and their families, and addresses cultural and linguistic needs, in order to help them function better at home, in the community, and throughout life.
Evaluates health needs and identifies applicable services and resources in conjunction with members and their families.
Provides important information including patient education, medication reconciliation, and identification of community resources and assists with arrangement of follow-up care.