Hau Tree Expeditor (Full Time)

Mauna Kea ResortsWaimea, HI
Onsite

About The Position

The Hau Tree Expeditor is a full-time position responsible for ensuring that all food orders are correctly prepared, completed in a timely manner, and delivered to guests at the proper serving temperatures. This role requires a complete working knowledge of the restaurant menus and standards of service, ensuring a proper and efficient level of service to guests. The position may involve additional duties as circumstances require, including potentially assuming the duties of host/hostess, captain, or waitstaff, and may involve delivering food orders, serving guests, and clearing/resetting tables.

Requirements

  • Department of Health TB Clearance
  • Ability to read and write to perform job duties
  • Ability to multitask

Nice To Haves

  • Proficient in the use of the resort’s POS system.

Responsibilities

  • Ensure all food orders are correctly prepared, completed in a timely manner, and delivered to guests at their proper serving temperatures.
  • Maintain complete knowledge of restaurant menus and the standard of service.
  • Communicate clearly to kitchen and dining room staff regarding food orders.
  • Ensure the level of service to guests is proper and prompt according to standards.
  • Deliver food from the kitchen to the dining room to expedite service.
  • Potentially assume the duties of host/hostess, captain, or waithelp.
  • Consistently perform tasks as specified on sequence of service standards and SOPs.
  • Keep work area clean and tidy.
  • Relieve other positions in the dining room.
  • Assist in set-up and breakdown side duties.
  • Recommend the resort’s restaurants and facilities to guests.
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