Harvest - Marketing Support Staff
About The Position
John I. Haas, Inc. (HAAS®) is seeking a Hospitality/Event Support Staff (Full-Time Temporary) to support us at our customer hop harvest activities. This Hospitality/Event Support Staff will be responsible to open/close our hop selection lounge, greet brewer customers, coordinate with Sales, Supply Chain, and Sensory on selection room needs, stock shelves with merchandise & snacks, pour beer, bus/clean tables, clean selection rooms, remove garbage from event spaces, coordinate catered meals, provide light set-up/tear-down, manage inventory, prepare shipping labels, other duties as assigned, etc. This is an excellent, foot-in-the-door opportunity for individuals with hospitality- or agribusiness -interests, who are passionate about the hops & beers industries and are looking to contribute to a dynamic team. It provides ground-level, B2B event marketing experience in the hop industry, and is perfect for college students, recent graduates, those between careers, or even retirees. Desirable traits: independent self-starter, hospitality-focused, enjoys ag/beer culture, flexible hours. WA state pouring license a plus, but if not a card holder, licensing course will be provided.
Requirements
- High school diploma or equivalent required
- Previous experience in a hospitality or customer service role preferred but not required
- Experience in event support or administrative tasks is a plus
- Excellent communication and interpersonal skills, with a focus on customer service
- Strong organizational and multitasking abilities
- Ability to remain calm and professional in a fast-paced environment
- Proficiency in using standard office equipment and software (e.g., Microsoft Office Suite)
- Flexibility to work evenings, holidays, and potentially extended hours as needed
- Reliable transportation and the ability to work at various event locations as needed
- Physical stamina to perform tasks such as lifting, standing, and walking for extended periods
Nice To Haves
- Additional hospitality or customer service training is a plus
- WA state pouring license a plus
Responsibilities
- Greet and assist customers with hop selection check-in/check-out processes
- Respond promptly & courteously to guest inquiries & requests
- Provide information about the facility, teams, tours, products and services
- Dispose of waste and recycle materials in accordance with company policies
- Oversee and assist with the turnover and maintenance of event spaces, ensuring all equipment and materials are cleaned, stocked and the area is left in good condition
- Report maintenance issues or safety hazards to appropriate personnel
- Assist with setup, arrangement, & breakdown of event spaces, including furniture, decorations, and equipment
- Ensure all necessary supplies &materials are prepared and organized according to event requirements
- Coordinate with vendors, caterers, and other service providers to ensure timely delivery and setup of services
- Monitor and manage event schedules to ensure all activities proceed as planned
- Pour from & maintain beverage taps
- Keep food & beverage shelves stocked; assist with catered meals
- Perform tasks such as setting up audio-visual equipment, managing registration, and overseeing event transitions
- Provide support during events, including managing crowd flow, replenishing supplies, and handling special requests
- Work closely with other staff members to ensure a cohesive approach to guest services
- Participate in team meetings and training sessions
Benefits
- 401(k) + matching
- Medical (eligible 1st of the month following 60 days of employment)
- Employee assistance program
- Sick leave: 1hr for every 40hrs worked
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
