Hardware Technician - Level 1 (Voice IT Field Support Specialist)

Stratum Networks • Ft. Meade, MD

1d • $31,000 - $71,000

About The Position

Stratum Networks is a rapidly growing information assurance and cybersecurity solutions company that provides high-end network and security consulting to Department of Defense and Intelligence Community clients. We are looking for a talented and passionate Level 1 Hardware Technician who would support one of our clients located in the Annapolis Junction, MD area. CANDIDATES ARE REQUIRED TO HAVE AN ACTIVE TS/SCI WITH POLYGRAPH TO BE CONSIDERED FOR THE POSITION. Job Descriiption: Conducts sites surveys; assesses and documents current site configuration and user requirements. Analyzes existing requirements and prepares specifications for hardware acquisitions. Develops hardware installation schedules. Prepares drawings documenting configuration changes at each site. Prepares site installation Configures computers, communications devices and peripheral equipment. Trains site personnel in proper use of hardware. Troubleshoot, repair, and test computer workstations, printers, peripherals, and teleconferencing equipment Install and configure computer workstations, printers, peripherals, and teleconferencing equipment and associated cabling Maintain government and/or vendor-manufactured fiber optic/Ethernet cables & telephone systems

Requirements

• CANDIDATES ARE REQUIRED TO HAVE AN ACTIVE TS/SCI WITH POLYGRAPH TO BE CONSIDERED FOR THE POSITION
• Minimum education and experience level: High school/GED and zero (0) to two (2) years of experience AND 8570 Certification
• Highly skilled in installing, repairing and troubleshooting computer hardware and peripherals
• Well-versed in installing windows, software, applications, antivirus and patches
• Demonstrated ability to read and understand technical manuals and schematics
• Expertise in Microsoft Office Applications (Word, Excel, PowerPoint and Access)
• Able to manage time and priorities effectively
• Able to work efficiently with minimal supervision
• Proficient in working with end-users remotely
• Demonstrated expertise
• Familiar with Active Directory security and policies
• Excellent analytical and problem solving skills
• Outstanding communication skills to relate with team members and support workers
• Must be available to work an 8 hour shift between the hours of 6am-and 6pm, as determined by management
• Must be able to lift up to 50 pounds and able to drive a company vehicle
• The usual and customary methods of performing the job's functions require the following physical demands: significant lifting, carrying, pushing, and/or pulling; some stooping, kneeling, crouching, and/or crawling; periodic work in tight areas
• In order to be considered for this position, you must have a valid driver’s license and an acceptable driving record
• Candidate must have a TS/SCI polygraph clearance

Nice To Haves

• Preferred Security +
• Will accept an AA or BS in a technical field as a substitute for years of experience

Responsibilities

• Conducts sites surveys
• Assesses and documents current site configuration and user requirements
• Analyzes existing requirements and prepares specifications for hardware acquisitions
• Develops hardware installation schedules
• Prepares drawings documenting configuration changes at each site
• Prepares site installation Configures computers, communications devices and peripheral equipment
• Trains site personnel in proper use of hardware
• Troubleshoot, repair, and test computer workstations, printers, peripherals, and teleconferencing equipment
• Install and configure computer workstations, printers, peripherals, and teleconferencing equipment and associated cabling
• Maintain government and/or vendor-manufactured fiber optic/Ethernet cables & telephone systems

Benefits

• Excellent benefits package, including up to 3 weeks paid vacation and 11 paid holidays
• Eligible for health care (single and family) immediately
• 401(k) plan with employer match available

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED