IT Hardware Support Technician

FRC•Fairfax, VA

5d•Onsite

About The Position

As an IT Hardware Support Technician, you’ll assist with the installation, maintenance, and troubleshooting of hardware systems across Fairfax Radiology Centers’ locations. You’ll work closely with the IT Hardware Manager and support clinical and administrative teams who rely on secure, high-performing technology.

Requirements

2+ years of IT experience, including hardware support and inventory management
Strong working knowledge of computer hardware, peripherals, and system functions
Excellent customer service and communication skills
Ability to work independently and manage multiple priorities
Valid driver’s license, reliable transportation, and required auto insurance
Ability to lift up to 50 lbs. and perform physical tasks such as bending, reaching, and working under desks or in server rooms
High school diploma required
Compliance & Access This role requires full access to PHI in all forms and strict compliance with HIPAA and all applicable federal and state regulations.

Nice To Haves

A+ Certification preferred or equivalent experience
College or technical degree is a plus

Responsibilities

Install and configure new employee workstations, PACS technologist stations, radiologist reading stations, and servers
Build and configure PCs to meet specific system requirements
Repair, replace, and maintain IT hardware at existing locations
Install and repair network cabling as needed
Manage and maintain IT hardware inventory (monitors, keyboards, cables, toners, peripherals, etc.)
Coordinate with outside vendors for cabling and hardware projects and report progress to IT leadership
Answer IT support calls and assist staff, radiologists, and referring physicians with hardware-related issues
Escalate issues appropriately to IT Management
Travel to FRC sites and safely transport and secure IT equipment