IT Support & Hardware Inventory Coordinator

Oakes Kia•North Kansas City, MO

22h

About The Position

The IT Support & Hardware Inventory Coordinator supports day-to-day technology needs across our dealership group. This role focuses on hardware inventory control, basic software support, and assisting with IT tickets as they come in. Established in 2010, Oakes Auto Group is family-owned and locally operated, with a culture built around stability, growth, and long-term career development.

Requirements

Valid driver’s license with a clean or acceptable driving record
Ability to pass a standard background check
Strong reliability and consistent attendance
Comfortable working in a fast-paced, customer-focused environment
Basic computer skills and willingness to learn new systems
Highly organized with strong attention to detail
Comfortable working with software systems and basic troubleshooting
Ability to manage inventory and track assets accurately
Strong communication skills and follow-through
Ability to prioritize multiple requests in a fast-paced environment
Process-driven and dependable

Nice To Haves

Prior experience in IT support, hardware management, or inventory control preferred, but not required

Responsibilities

Manage and track all company hardware inventory including laptops, desktops, phones, tablets, and accessories
Handle hardware check-in and check-out for new hires, role changes, and terminations
Assist employees with basic software support and troubleshooting
Monitor, log, and help manage IT support tickets, escalating to our third-party IT partner when needed
Prepare, deploy, collect, and document equipment across multiple locations
Maintain accurate records and documentation related to hardware, software, and user access
Support onboarding and offboarding from a technology standpoint
Coordinate with our external IT provider to ensure timely issue resolution