Hardware Technical Specialist

ASRC Federal•Egg Harbor Township, NJ

7d•Onsite

About The Position

ASRC Federal Advanced Research LLC (AFAR) is seeking an experienced Hardware Technical Specialist to join our Enterprise Information Display System (E-IDS) team that supports the Federal Aviation Administration (FAA) in Egg Harbor Township, NJ. This is a full-time on-site position at the William J Hughes Technical Center for Advanced Aerospace (WJHTCAA). The FAA’s Enterprise Information Display System (E-IDS) is a modernized, enterprise-level platform and display developed in-house to replace multiple legacy Information Display Systems (IDSs) in over 500 air traffic control facilities. It provides static and real-time consolidated data to controllers, including weather, airport runway status/visibility, maps, and facility directives aimed at improving efficiency.

Requirements

Must be a US Citizen, have a US Green Card, or a Non-immigrant Work Authorization (VISA).
Must have resided in the US for three (3) consecutive years.
Must have a RealID Driver’s License/ID or current US Passport.
Must reside or be willing to relocate within a commutable distance to Egg Harbor Township, NJ.
Associated degree in Computer Science, Information Technology, Computer Programming or similar science/technology, OR a Certificate of Training in a two-year Computer Science, Information Technology, Computer Programming or similar curriculum from a community college, vocational education school, or military training may be substituted in lieu of the associate of science degree, depending on other qualifications or experience.
A minimum of 4 years of experience in this specific technical area that is pertinent to the support of the National Airspace System (NAS).
Nine (9) or more years of experience is required.
Experience/Proficiency in: Thin Client Engineering
VDI Management
Hardware Infrastructure Management
PowerShell, Python, or Bash to automate tasks and endpoint configurations
Patch & Asset Management
Networking Skills
Ability to Work independently, as well as a team.
Ability to Lift up to 30 lbs.
Ability to Multi-task across teams in a structured environment.
Ability to Research and problem solve; willingness to learn/try new things
Ability to Communicate effectively through verbal and written communication; including developing technical documentation.

Nice To Haves

Bachelors degree preferred.
NAS experience is preferred.
Experience working in an agile DevOps environment with a focus on automation, continuous integration, and infrastructure reproducibility.
Implement DevOps methodologies to ensure strict configuration consistency across Dev, Test, and Production environments.
Utilize automation to minimize configuration drift.
IT related certificates.
Write clear, concise, and structured technical documentation for engineering teams.

Responsibilities

Design, configure, deploy, and manage the lifecycle of 10ZiG Zero Client endpoints.
Maintain and optimize configurations and master images to ensure seamless user experiences.
Support operational deployments and facility configurations.
Administer and optimize connection to Omnissa Horizon VDI infrastructure, ensuring performance tuning, system hardening and seamless desktop delivery to endpoints.
Maintain, organize, and support dedicated DEV and Test lab environments.
Ensure lab infrastructure mirrors the operational baseline and production standards for accurate testing.
Work in an agile DevOps environment with a focus on automation, continuous integration, and infrastructure reproducibility.
Implement DevOps methodologies to ensure strict configuration consistency across Dev, Test, and Production environments.
Utilize automation to minimize configuration drift.
Manage and maintain hardware infrastructure including 10ZiG Zero Clients, Raritan Dominion KVMs and ZPE Console Servers.
Track software/firmware lifecycles and execute enterprise-wide patch management strategies.
Oversee firmware and software patch management schedules for all endpoints and lab hardware.
Track, audit, and log hardware assets throughout their lifecycle.
Author, maintain, and update high-quality technical procedures, including System Support Modifications, architectural diagrams, configuration guides, and spreadsheets.