Hardware Supervisor

Co-op • Tofino, BC

9d • Onsite

About The Position

As a Hardware Supervisor with Tofino Co-op, you will support the Hardware Manager in overseeing the day-to-day operations of the department, ensuring excellent customer service, safe work practices, and efficient operations. This role involves coaching, training, and leading team members while fostering a positive, customer-focused environment.

Requirements

• Previous experience in construction or a similar field is considered an asset
• Minimum two years supervisory experience preferred, ideally in Hardware or other retail
• Strong leadership, communication, and interpersonal skills
• Ability to multitask, work under pressure, and meet deadlines
• Basic computer and inventory system knowledge an asset

Nice To Haves

• Secondary school diploma preferred

Responsibilities

• Assist in organizing, directing, and coordinating daily department tasks
• Support inventory management, ordering, and staff scheduling
• Supervise, train, coach, and resolve conflicts among Hardware team members
• Ensure timely and accurate completion of orders
• Maintain well-stocked shelves and a clean, organized department
• Ensure all safety guidelines are followed, including proper PPE use, condition and availability
• Process invoices and maintain accurate receiving documentation
• Provide excellent customer service and resolve concerns in a courteous and efficient manner
• Lead and inspire team members to achieve operational and service excellence
• Deliver the brand promise and guest experience, ensuring the feeling of “You’re at home here”
• Work collaboratively with the Hardware Manager, retail advisors and team members to execute programs and initiatives
• Other duties as assigned

Benefits

• Full Benefits Plan including Health and Wellness Benefits, Extended Health Care, Dental, Life Insurance, Short-Term & Long-Term Disability Insurance
• Employer Matched Pension Plan (7.5% Matched)
• Employee Family Assistance Program
• Competitive wages paid bi-weekly
• Tuition Assistance
• Excellent Opportunities for further development and advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED