Hardware Sales Associate
About The Position
The ACE Hardware Sales Associate is responsible for processing and stocking of product, building and filling displays, receiving cash from customers or Associates in payment for goods or services in a quick and friendly manner while providing genuine customer care. This role drives store sales by ensuring that all customers are acknowledged, customer projects needs are met, and concerns are resolved quickly. The associate will also perform product scanning and processing of customer's orders accurately and efficiently, handle all forms of tender and coupons, and be accountable for other services handled at the register. Additionally, the role involves answering incoming phone calls with proper etiquette, performing assigned fixed activities, assisting with store maintenance and cleaning, and following all store and department policies and procedures. Other duties may be assigned as needed.
Requirements
- Some hardware knowledge
- Read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
- Write routine reports and correspondence
- Present information and respond to questions from customers or associates
- Basic math concepts (addition, subtraction, division, multiplication)
- Slip resistant shoes with closed toe and heel
- Safety Cutter
- Knives
- Apron
- Uniform per store policy
- Stand
- Walk
- Use hands to finger, handle, or feel
- Reach with hands and arms
- Communicate with associates and customers
- Lift and/or move up to 25 pounds regularly
- Climb frequently
- Balance frequently
- Stoop frequently
- Kneel frequently
- Crouch frequently
- Lift and/or move up to 50 pounds frequently
- Overhead lifting occasionally
- Crawl occasionally
- Smell occasionally
- Lift and/or move up to 100 pounds occasionally
- Close vision
- Distance vision
- Ability to adjust focus
- Ability to distinguish colors
Nice To Haves
- Friendly
- Excellent people skills
- Good organizational skills
- Quick reaction/response time
Responsibilities
- Drives store sales by ensuring that all customers are acknowledged, customer projects needs are met, and concerns are resolved quickly
- Processes and stocks deliveries and back stock
- Builds and fills displays
- Performs product scanning and processing of customer's orders in an accurate, efficient, and prompt manner.
- Ensures proper handling of all forms of tender and coupons.
- Processes and is accountable for other services handled at the register.
- Answers incoming phone calls using proper phone etiquette
- Performs fixed activities as assigned.
- Assists with store maintenance and cleaning
- Follows all store and department policies and procedures.
- Other duties may be assigned.
Benefits
- Medical, Dental, and Vision Insurance
- Flexible Spending Accounts (Medical and Dependent Care)
- Life Insurance
- Voluntary Benefits
- Paid Time Off
- Retirement Plans
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
