About The Position

Apple is seeking a Reliability Engineer to join its Mac Hardware Reliability team. The role works with diverse hardware teams to ensure products are durable, reliable, and exceed expectations. From early concepts through field returns, the engineer leads cross-functional teams, designs reliability tests, and drives ongoing product improvements. As a System Reliability Engineer, you will characterize product usage patterns, translate them into controlled laboratory tests, and coordinate timely design validation. You will use test results to collaborate on design iterations and help ensure products meet high standards for customer experience. The role calls for knowledge of material and device properties and underlying physics, statistical analysis and reporting, physical failure analysis, and development of reliability test procedures and plans.

Requirements

  • Bachelor’s degree in a technical field such as mechanical engineering, materials engineering, electrical engineering, physics, or a related field.
  • At least 2 years of industry experience.
  • Good written and verbal English communication skills, including communication by email, WebEx, and phone.
  • Ability to create clear, concise slides and presentations using tools such as Keynote and Excel.
  • Strong attention to detail and curiosity about how technologies work.
  • Ability to use basic productivity applications, including email, web browsers, calendars, WebEx or Zoom, spreadsheets, and presentation software.
  • Deep understanding of material and device properties—including mechanical, electrical, optical, and thermal properties—and the underlying physics.
  • Proficiency in statistical data analysis and clear reporting, including design risk assessments and guidance for product improvements.
  • Strong theoretical knowledge of physical failure analysis techniques, such as SEM/EDX and X-ray, and other characterization techniques.
  • Proven ability to develop reliability test procedures, create detailed test plans, and analyze results to assess design risks.

Nice To Haves

  • 2–10 years of experience in an engineering role.
  • M.S. or Ph.D. in Materials Science, Mechanical Engineering, Electrical Engineering, or an equivalent field.
  • Statistical experience such as Weibull analysis or JMP, or familiarity with accelerated test models.
  • Familiarity with failure analysis techniques such as optical microscopy, X-ray/CT, and scanning electron microscopy/energy dispersive spectroscopy, and ability to use failure analysis methodology to identify root causes.
  • Ability to travel internationally without restriction, up to 10%.
  • Collaborative attitude and ability to work effectively across functions.

Responsibilities

  • Characterize product usage patterns and translate them into controlled laboratory tests.
  • Coordinate timely design validation efforts.
  • Collaborate through design iterations to help ensure products meet high customer-experience standards.
  • Develop reliability test procedures and detailed test plans.
  • Analyze test results to assess design risks and guide product improvements.
  • Lead cross-functional teams and drive continuous product improvements.
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