About The Position

We are seeking an experienced and visionary technical leader to join our team as a Hardware Engineering Manager. In this role, you will lead a cross-functional hardware engineering group responsible for defining, building, operating, and evolving Qu’s hardware platforms—ranging from cutting-edge IoT innovations to core legacy systems. You will ensure our hardware solutions deliver reliability, scalability, compliance, and long-term maintainability. As the central hardware leader, you will have holistic accountability over the full hardware lifecycle, overarching hardware strategy, and procurement operations.

Requirements

  • Proven experience as an Engineering Manager leading hardware engineering, hardware product management, or hardware operations teams.
  • Deep expertise in end-to-end hardware lifecycle management, from sourcing, testing and R&D, to mass scaling, RMAs, and end-of-life.
  • Strong strategic mindset with experience defining multi-year hardware roadmaps and leading procurement/vendor strategy.
  • Familiarity with Edge Compute, IoT devices, POS systems, and AI-enabled hardware architectures.
  • Excellent cross-functional leadership skills, capable of driving accountability across a matrixed organization and translating complex technical requirements into actionable operational plans.

Responsibilities

  • Serve as the primary leader for the hardware engineering function, coordinating efforts across R&D, legacy hardware operations, strategy, and cross-functional partners to ensure seamless alignment and execution.
  • Provide executive oversight and accountability for the end-to-end lifecycle of all hardware products, including IoT & Innovations (E2I, Computer Vision (CV), and smart cameras) and Legacy & Core Systems (KDS, POS terminals, and peripheral devices).
  • Own the long-term hardware vision, platform decisions, multi-year roadmaps, and investment prioritization, guiding platform modularity, reuse strategies, and make/buy/partner decisions.
  • Drive next-generation edge compute and AI-enabled hardware platforms (e.g., Qube & Edge AI), ensuring the successful delivery of prototype builds, performance benchmarks, and release readiness criteria.
  • Hold accountability for the overarching procurement strategy, scaling operations, global logistics, RMA workflows, and managing strategic vendor/OEM relationships.
  • Ensure rigorous standards across the hardware ecosystem by overseeing hardware documentation, revision tracking, test matrices, compatibility, OS and base image management policies, hardware certification, regulatory compliance, hardware security validation, QA validation, test strategies, and the creation of field support playbooks/diagnostics.
  • Partner directly with dedicated domain owners across R&D/IoT, Legacy & Core Hardware, and Hardware Strategy to achieve collective goals.
  • Consult and align closely with Hardware QA and Hardware Security teams to maintain platform integrity and safety.
  • Align hardware engineering initiatives with broader Product, Software Engineering, DevOps, and Finance leadership.
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