Hardware Department Assistant Manager - Full Time

Ridley's Family Markets • Buhl, ID

7d • Onsite

About The Position

Ace Hardware Assistant Managers are responsible for ensuring that team members provide exceptional customer service, while achieving sales goals. This includes ensuring guest satisfaction, driving sales, building sales skills and product knowledge. Effective Assistant Managers maximize productivity and profitability by balancing sales and expenses, identifying sales opportunities and setting guest service standards. They must demonstrate knowledge of the store’s purpose and goals and have the skills to help team members achieve those goals.

Requirements

• High School Diploma, some college preferred.
• Possess a vast product knowledge of hardware related products along with a willingness to learn.
• Minimum of 1-3 years retail management experience.
• Strong leadership and analytical skills.
• Excellent guest service skills.
• Excellent verbal and written communication skills with the ability to communicate clearly and effectively in all situations.
• Strong problem-solving and organizational skills.
• Ability to lead and develop others.
• Ability to handle multiple projects and task with a high attention to detail.
• Knowledge of retail computer systems.
• Ability and willingness to work flexible hours including evenings, weekends, and holidays to meet the needs of the business.

Responsibilities

• Train, coach and observe associates using the basic S.A.L.E.S. process
• Provide input into merchandising decisions to the store manager
• Implement the marketing strategy for the current year
• Resolve customer and employee complaints in a timely and satisfactory manner
• Lead associate team to accomplish store goals
• Manage the WOW and Customer Engagement programs
• Be proficient in all store technology (Ordering, POS system, etc.)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees