Hardside Sales and Power Shop

D&B Supply•Emmett, ID

12d•Onsite

About The Position

D&B Team Emmett is hiring for Hardside Sales in our main building as well as our Power Shop building. Both positions share essential functions and duties, while the Power Shop position lists additional duties. The role involves providing direct customer service and support by selling merchandise on the sales floor, assisting with customer carry-outs, and stocking/restocking merchandise. The focus areas include automotive, electrical, plumbing, housewares, power equipment, and agriculture. The Power Shop position specifically focuses on Power Equipment and Tools, with candidates experienced in Power Equipment (STIHL, power washers, generators, etc.) being highly preferred.

Requirements

Knowledge of retail floor sales techniques.
Ability to build strong customer relationships and follow through.
Ability to understand and follow specific instructions and procedures.
Computer skills required.
Ability to sort, check, count, and verify numbers.
Ability to resolve difficult or stressful customer service issues.
Ability to work as part of a team.
Must be able to work majority of shift standing.
Must be able to lift up to 75 pounds to move merchandise.
Must be able to climb, reach, bend, stoop and crawl.
Must be able to physically participate in resets, remodels and reconstruction projects.

Nice To Haves

Previous Power Equipment (STIHL, power washers, generators, etc.) sales experience.
Knowledge of Power Equipment (STIHL, power washers, generators, lawncare tools, etc.).
Exposure to visual merchandising and product placement techniques.

Responsibilities

Sell merchandise and advise customers on merchandise price and features face to face and over the phone.
Demonstrate product features, functions and accessories.
Provide merchandise/product knowledge to customers and recommend alternative or accessory goods.
Receive and display merchandise in accordance with specific established policies, procedures and standards.
Accountable for department inventory.
Perform general floor maintenance and housekeeping; monitor and maintain the condition and safekeeping of inventory and merchandise.
Advise and assist customers in ordering specialized merchandise as needed.
Prepare and participate with inventory cycle activities.
Move material using appropriate material handling tools and equipment including but not limited to: by hand, hand truck, pallet-jack, dolly, and/or operation of forklifts or other vehicles.
Answer routine customer inquiries including rental shop inquiries.
Generate and follow up on sales leads.
Utilize sales order system when ordering stove merchandise.
Compile/gather detailed information regarding stove inquiries from customers.
Travel to and work D&B Supply’s booth at trade events, State and County Fairs as D&B’s representative (when needed).