Hardlines Processor

GOODWILL INDUSTRIES OF NORTH LOUISIANA INC•Shreveport, LA
•$10 - $10•Onsite

About The Position

The Hardlines Processor evaluates, sorts, prices, and prepares donated household goods and other non-textile merchandise for sale or appropriate disposition. The role makes frequent decisions about merchandise condition, quality, value, category, and sales potential while meeting established production and quality expectations. It supports Goodwill NLA’s mission of improving people’s lives through the power of work by responsibly stewarding donated goods and helping maximize the value of donations to support workforce programs and community services. The position processes a range of merchandise, including household goods, electronics, books, shoes, accessories, furniture, and décor. It routes items to the appropriate sales, e-commerce, higher-value, outlet, salvage, recycling, or disposal stream; prices items using established guidelines; and uses processing systems and label-printing equipment to prepare merchandise. The role also supports merchandise flow and other store operations as assigned and trained, while following safety and stewardship procedures.

Requirements

  • High school diploma, HiSET/GED, or equivalent preferred.
  • Must be able to learn established quality, sorting, processing, and productivity standards.
  • Must complete and maintain any safety, equipment, or other position-specific training or authorization required for assigned duties.
  • Employment is contingent upon successful completion of a background check and any additional screenings required by agency policy.
  • Ability to quickly evaluate merchandise for condition, quality, category, salability, and appropriate disposition.
  • Ability to learn and apply established pricing and value guidelines.
  • Ability to recognize merchandise that may warrant higher-value or specialized sales consideration.
  • Ability to balance productivity, quality, and responsible stewardship of donated goods.
  • Attention to detail and ability to follow established procedures.
  • Ability to learn and use processing computers, label printers, and other workplace equipment.
  • Ability to work effectively with others and adapt to changing production needs.

Nice To Haves

  • Previous production, retail, warehouse, or related experience is helpful but not required.

Responsibilities

  • Inspect and evaluate donated merchandise for condition, quality, salability, and appropriate disposition.
  • Sort merchandise into the appropriate sales, e-commerce, higher-value, outlet, salvage, recycling, or disposal stream.
  • Identify merchandise that may have increased value based on brand, condition, age, origin, collectability, market demand, or other established criteria, and route it appropriately.
  • Price merchandise that is not unit-priced using established guidelines and sound judgment.
  • Use processing systems and label-printing equipment to accurately label merchandise for sale and rotation.
  • Prepare, group, bag, or stage merchandise for efficient movement and sale.
  • Meet established production expectations while maintaining required quality and pricing standards.
  • Accurately record required production information.
  • Organize processed merchandise for efficient movement to the sales floor.
  • Safely move merchandise and use authorized material-handling equipment as required.
  • Assist in other store operational areas, including softlines processing, donations, merchandise movement, and sales-floor support, as assigned and trained.
  • Maintain a clean, organized, and safe processing area and follow required PPE, lifting, material-handling, and equipment procedures.
  • Recognize and appropriately report hazardous materials, prohibited items, unsafe merchandise, or other concerns found in donated goods.
  • Protect donated goods and agency assets and promptly report suspected theft, misuse, loss, or safety concerns.
  • Attend required meetings and trainings.
  • Perform other duties as assigned in support of store operations and the agency mission.
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